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Old 09-17-2009, 05:16 PM   #1
 
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Default Outlet Question

I have a customer who emailed me an order that included something on the outlet. If I try to place it for her it basically brings up my information through CC. Will I still get commission on this? Why don't they just do it themselves?

Another thing, it doesn't list it online but I thought there was a limit of 10 of one item per outlet order? She's asking for 12 bar boards with knives.
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Old 09-17-2009, 05:29 PM   #2
 
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Default Re: Outlet Question

If you wait awhile it will time you out, and you can order under her name, just don't sign in as a consultant.

I know that we have a 10 per item limit, but I'm not sure about customers.
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Old 09-17-2009, 08:26 PM   #3
 
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Default Re: Outlet Question

One time my sister wanted to order 15 items of the same product, and she was only able to order 10 on her first order. Technically, she could have entered a second order
for the remaining five, but did not want to pay the shipping on both orders. So, we all
lost out on that limitation. That item was on the Outlet for at least a month after that,
so they did not seem to be in great demand.
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Old 09-18-2009, 01:03 AM   #4
 
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Default Re: Outlet Question

Quote:
Originally Posted by BlessedWifeMommy View Post
If you wait awhile it will time you out, and you can order under her name, just don't sign in as a consultant.

I know that we have a 10 per item limit, but I'm not sure about customers.
It never "times" out. As soon as I hit the Proceed to Checkout button it takes me directly to the consultant log in page.
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Old 09-18-2009, 01:18 AM   #5
 
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Default Re: Outlet Question

Are you using Internet Explorer or Firefox?

To clear out your cookie that's causing the interference in IE:
  • Tools
  • Internet Options
  • (under Browsing History)Settings
  • View Files
  • Find the one that says: cookies:...@pamperedchef... and delete it

That should fix the cookie problem.

In Firefox:
Ctrl+Shft+P - starts up a private browser, you should be able to do what you want there.

If not, Ctrl+Shft+Delete will clear your recent history & might resolve the problem for you.
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Old 09-18-2009, 07:56 AM   #6
 
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Default Re: Outlet Question

There should be an option to log in as a customer at the bottom of the screen. If that doesn't work maybe try opening in a different brower?
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Old 09-18-2009, 08:20 AM   #7
 
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Default Re: Outlet Question

So if I log in as a customer, I'd have to make her a name and password right?
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Old 09-18-2009, 08:31 AM   #8
 
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Default Re: Outlet Question

Go ahead & log in as you. You can then enter a new shipping address & you'll get credit for the order properly.
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Old 09-18-2009, 09:12 AM   #9
 
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Default Re: Outlet Question

I've made up accounts for customers who had no e-mail and were shipping to me. That is what junk e-mail accounts are for!
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Old 09-18-2009, 09:14 AM   #10
 
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Default Re: Outlet Question

I just ordered about $99 in outlet stuff for holiday gifts and host gifts

Oh yes, and a cranberry mix n scraper and additional turquoise microfiber towel for myself! LOVE IT!!
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Old 09-18-2009, 02:39 PM   #11
 
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Default Re: Outlet Question

You have to go all the way to the bottom of the page to "Log In" as not you. My DD has an account just for my Outlet orders! I usually try to combine all the Outlet orders I get then prorate the shipping out to everyone... That way, they order more. Yes there is a limit on the items of 10 each. I needed to order 40 My Safe Cutters and I had to submit 4 orders, but I divided the rest of the orders I had that particular month so that the "shipping cost" was spread around.
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Old 09-18-2009, 02:54 PM   #12
 
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Default Re: Outlet Question

Quote:
Originally Posted by pcchefjane View Post
You have to go all the way to the bottom of the page to "Log In" as not you. My DD has an account just for my Outlet orders! I usually try to combine all the Outlet orders I get then prorate the shipping out to everyone... That way, they order more. Yes there is a limit on the items of 10 each. I needed to order 40 My Safe Cutters and I had to submit 4 orders, but I divided the rest of the orders I had that particular month so that the "shipping cost" was spread around.
To the bottom of what page?
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Old 09-18-2009, 03:54 PM   #13
 
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Default Re: Outlet Question

I did it as me, it's not a problem if you log in as yourself! Again, it will still go towards your commissionable sales- it will already have your address set up. Just log in as yourself!!
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