Processing of Credit Cards..

smilesarepriceless · 12-02-2008, 12:15 AM

UGH!! anyone ever made a mistake and realized it 30 seconds after you hit submit!
DUH!!!

Anywho--does anyone know if the credit cards which customers pay with are processed by an actual person..Or if once they are submitted to HO through PPP, is it done automatically via a computer program or something..

Someone last minute wanted to send me a check...and I still had their cc number in and forgot to make that change...

Was praying that if i call at 7am that HO can help me...

my heart is beating so fast just thinking about this screw up!

pcchefjane · 12-02-2008, 01:20 AM

HMMM...not sure if they can change it. Maybe you better let her know you processed it on the credit card and HO may not be able to change it. That way she won't have a fit if it "bounces".

pcsharon1 · 12-02-2008, 02:14 AM

I think once the order goes through nothing - including payment - can be changed. I would call the customer ASAP to make sure there is money there to cover it so she doesn't have any fees and so your show isn't put on hold.

wadesgirl · 12-02-2008, 07:34 AM

HO is not allowing payment changes once the show is submitted.

DebbieJ · 12-02-2008, 11:07 AM

It is all automated. No changes can be made. UNLESS for some reason a card is declined and the show is on hold. Then you can make changes.

12-02-2008, 12:15 AM	#1
smilesarepriceless Location: Clarksville, TN Posts: 534 Best Show: 1947 Experience: 1 # of Shows:	Processing of Credit Cards.. UGH!! anyone ever made a mistake and realized it 30 seconds after you hit submit! DUH!!! Anywho--does anyone know if the credit cards which customers pay with are processed by an actual person..Or if once they are submitted to HO through PPP, is it done automatically via a computer program or something.. Someone last minute wanted to send me a check...and I still had their cc number in and forgot to make that change... Was praying that if i call at 7am that HO can help me... my heart is beating so fast just thinking about this screw up!

12-02-2008, 01:20 AM	#2
pcchefjane Location: SE Tennessee Posts: 2,385 Best Show: 1202! Experience: 1 # of Shows: 53 My Mood:	Re: Processing of Credit Cards.. HMMM...not sure if they can change it. Maybe you better let her know you processed it on the credit card and HO may not be able to change it. That way she won't have a fit if it "bounces".

12-02-2008, 02:14 AM	#3
pcsharon1 Location: soon moving to Ft. Carson, CO Posts: 687 Best Show: $1,232 Experience: 12 # of Shows: 246 My Mood:	Re: Processing of Credit Cards.. I think once the order goes through nothing - including payment - can be changed. I would call the customer ASAP to make sure there is money there to cover it so she doesn't have any fees and so your show isn't put on hold.

12-02-2008, 07:34 AM	#4
wadesgirl Location: Iowa Posts: 6,951 Best Show: 2009 Experience: 3 # of Shows: 216 My Mood:	Re: Processing of Credit Cards.. HO is not allowing payment changes once the show is submitted.

12-02-2008, 11:07 AM	#5
DebbieJ Location: The rolling plains of suburban Chicago Posts: 9,859 Best Show: 2760 Experience: 3 # of Shows: 250 My Mood:	Re: Processing of Credit Cards.. It is all automated. No changes can be made. UNLESS for some reason a card is declined and the show is on hold. Then you can make changes.

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