Why am I getting a Direct access prohibited message on personal websites?

Click For Summary

Discussion Overview

This thread discusses issues related to receiving a "Direct access to this page is prohibited" message when accessing personal websites of Pampered Chef consultants. Participants share their experiences and concerns regarding this problem, particularly its impact on customer interactions and potential order losses.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant notes that customers have complained about the "Direct access" message, raising concerns about lost orders.
  • Another participant shares their experience of encountering the same issue on their own webpage and expresses concern about customer perceptions.
  • One participant mentions that logging into the site can temporarily resolve the issue, although it reoccurs after a few days.
  • Another participant states they frequently update their site but still experience the message occasionally.
  • One participant reports a conversation with tech support, who confirmed that many consultants are facing the same problem and that it has been escalated to the development department.
  • Another participant describes a workaround involving accessing the site through different browsers to avoid the issue.
  • Several users mention feeling relieved to discover they are not alone in experiencing this problem.

Areas of Agreement / Disagreement

Participants generally agree that the "Direct access" message is a common issue affecting multiple consultants, and they express concern about its implications for customer engagement. However, there is no clear consensus on the root cause or a permanent solution.

Contextual Notes

Participants share personal experiences and technical challenges related to their personal websites, highlighting the impact on customer interactions and the need for potential fixes.

Who May Find This Useful

Consultants experiencing similar issues with their personal websites may find the shared experiences and troubleshooting tips relevant.

reesefamily5
reesefamily5
Messages
195
Okay has anyone else noticed that when you look at someones personnal website that sometimes when you go to look at the news or calendar sections that you get this message: "Direct access to this page is prohibited".

I noticed if you re-click on the home page and then try again on the news or calendar pages it sometimes works.

But I just had a customer complain about this to me this morning. So if we are having this problem then how many orders are we missing out on because it happens to customers too and they just don't try it again?:mad:
 
I have had it happen to me with my own webpage. I know I have looked at other consultants and the same thing has happened. I don't know why. But yes, it concerns me that customers are coming to my webpage and see that message. Seems like there are ALOT of issues with different things. Hope it gets resolved soon.
 
Log inHow long has it been since you've logged in to update your site? I found that as soon as I logged in through CC, that message for my visitors went away. Not sure why that happens, but at least that fixes it for now! You don't actually have to 'update' it, just go in to where you would and then you can log out and it's fine. Seems to last a couple days, then have to do it again. :(
 
I update my site a few days, I have a fundraiser going on for my daughter's school, and post the guests sales every couple days.. So that everyone knows what it is up to... But still get that message occassionally..
 
These are off another message board, HTH


Ok...just got off the phone with tech support.

Looks like I'm not the only one! cajunchelle and I were just talking and she's having the same problem. Then the tech support guy says hold on...

He talks to his supervisor.... His supervisor said it's something that has been reported by a lot of consultants and the issue has been passed on to the development department. He doesn't have a time frame as to when the issue will be resolved but will email me when he hears anything.

So the good news...I'm not completely crazy. The bad news...no time frame!!

Guess that direct linking thing is coming back to kick them in the butts! Sure it's no problem for me to click my Need a Recipe? link first to get to see my other news...but if I were a customer and had no interest in my 3 news pieces on the homepage and went directly to >more and got that message, I'd close the window down and forget it! Not good!

Grrr....

Michelle
Click to expand...

Michelle,

I noticed the same problem, and it is not you. Mine does it, and so does my director and a sister director.

From what I can tell, if you try to access any of the categories on top you will get an error message. From the bottom, they are fine. I hope that makes sense.

Also, if you go to another category (i.e. products - from the bottom link, of course) you can then go to other areas of the site without problem. It is just the home page links that seem screwed up.
Click to expand...


Michelle,
I had those problems and it drove me crazy. I couldn't update my site easily. I called tech support and they said my problem was I was using AOL. Now, I get internet access by logging on to my AOL, but then actually access my webite or PWS assistant through Microsoft Internet Explorer. Now, I've got no problems! Not sure if you use AOL. but hope that helps.
Christy
Click to expand...
 
I called tech support yesterday, 4/13 about such problems with my website and they said that they are working on solving all those issues and it should be resolved soon...
 
yep-I have had that problem too! Thought I was the only one *whew*
 

Frequently Asked Questions

Why am I getting a Direct access prohibited message on personal websites?

The "Direct access prohibited" message usually indicates that the website's settings do not allow direct linking to its content. This is often a security measure to prevent unauthorized access or hotlinking.

What can I do to resolve the Direct access prohibited message?

To resolve this issue, ensure that you are accessing the website through the correct URL. If you are using a link from an email or another source, try navigating to the website directly through your browser.

Is this message related to my Pampered Chef website specifically?

Yes, this message can appear on Pampered Chef websites if there are restrictions set by the company to protect their content. It may also occur if you are trying to access a specific page or resource that is not publicly available.

Who should I contact if I continue to see this message?

If the issue persists, it is best to contact Pampered Chef customer support or your direct upline. They can provide guidance and help troubleshoot the issue related to your personal website.

Can I prevent this message from appearing in the future?

To prevent this message from appearing, always ensure you are using the official links provided by Pampered Chef. Avoid sharing direct links to specific pages that may have restrictions, and keep your website settings updated if you manage your own site.

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