alicia_pchef
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Top 6 objections
• Not enough Time
• Not enough Money
• Don’t think they are a sales person
• Not a good cook
• Nervous about getting up in front of people
• Don’t know enough people/worried about bookings
BE CALM and not on the Defense!!
Follow through with next conversation within 24-48 hrs- it’s critical!
Confirm best time and best phone number.
"Time":
Being busy is a good thing! Busy people are the most productive.
Simple questions: Don’t overcomplicate; don’t overtalk!!
“What do you think?”
Bring them back to where we met. (Connect)
Did you have a chance to look over the information I gave you?
1) Do you have question about WHY you should become a consultant, or HOW you can become a consultant?
2) Would it be ok if I take a few minutes to ask you a few question that may help you in your decision making process?
a) Tell me what it was about the Pampered Chef that interested you.
-find out why they are interested, and proceed with that.
b) What type of qualities do you have that would make you a great consultant?
- now it’s a sales job for them to ‘sell themselves’ to me. ☺
great! Sounds like those qualities would make you a great consultant!
c) When you look at your calendar over the next 6-8 wks, do you think you could find 4-8 dates that you could leave your home to do a Pampered Chef party? (Addresses “Time” issue)
- If they say no, then I ask “is that only April and May (or whatever months)? Or would you have time open in June or July? Maybe NOW isn’t the time to start, but they can start in June.
d) On the days you have shows, do you have someone who can watch your kids?
-Make sure you know ahead if they have kids so not to ask that question. ☺
-Have you had a chance to talk to your husband about starting a PC business? (if they say he won’t want me to do this: I say “Talk to me a little about Why your husband may not want you to do this?” )
e) Now to start our business, your kit is going to cost $155 plus tax. Is that something you can afford?
- If no, then offer the suggestion of booking a party to get the host kit credit, plus get the bookings to start the business.
- If still no, is it a timing issue? In the next month or 30-60 days you can afford?
- if still no, suggest that they host their own show, and use $40 towards the kit. There are people who are going to be at your party who are going to want to book their own show. Have you thought about maybe talking to them (like your mom, or sister or friend), and instead of them purchasing something at your show, they may invest in you so you can start your business, and then you host a show for them so they can earn more product at their own show?
f) What type of training do you find that works best for you?
- Everyone learns in a different way. Hands on, observe/visual, or just leave them alone? I want to help train you the best that I can.
After asking the questions, then replay back their answers to them.
It’s clear to me that the Pampered Chef could be a great fit for you. You have many qualities that will help you build a successful business. For example, you told me earlier that you (then mention some of the things they told me in the earlier questions). You also said that you
You clearly have the time to work your business consistently, which will help you have a successful business. You have got great support from your family. And you have the money to invest in your kit. So my last question to you is when would you like to start earning income for your family?
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