View Full Version : Fed Ex rant
nene960
11-02-2009, 11:54 AM
I am so mad at Fed Ex. My host got 2 of her 3 boxes last Friday. The 3rd box said delivery exception. I called and they said the box had arrived to them wet so they had to repackage it and it would be delivered on Saturday. My host called today and said she didn't get the box yet. I looked at the tracking and again it said it had been out on the truck on saturday but no attempt was made to deliver it. I called Fed Ex and they said the driver had too many packages that day and didn't have time to deliver it. Can you believe that?!? I again asked why it wasnt delivered in the first place and this time they told me it was because the boxes got put onto seperate trucks on Friday. Two completely different stories!! They don't even know what they are doing. Now I have to deal with this host (who is crazy by the way lol) because she is confused about where the rest of the stuff is. I just had to complain lol!!
DebbieJ
11-02-2009, 12:21 PM
that is why I always tell my hostesses that their boxes might get separated in shipment and to wait until everything has arrived to open and sort it.
My sister has 5 boxes coming--4 were delivered saturday and the last one will be delivered on tuesday. No biggie because I prepared her for it.
chefjeanine
11-02-2009, 12:32 PM
that is why I always tell my hostesses that their boxes might get separated in shipment and to wait until everything has arrived to open and sort it.
This is what I do, too.
I explain that because of the numbering system on the boxes, they'll know when all the boxes have all arrived. I advise against opening any of them until they have all the products -- they can't fill the orders until then.
nene960
11-02-2009, 01:54 PM
I totally understand that they can get seperated and I called her the day of her show to tell her that one box would be delivered the next day. She insisted on sorting what she had. I just don't find it acceptable that their 2nd excuse for it not being delivered was "the driver was too busy and didn't have time".
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