What Does the Outside Order Button Do in P3?

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SUMMARY

The Outside Order button in P3 serves primarily as a tool for tracking outside orders rather than generating receipts. It allows users to mark orders that were not picked up at the show, facilitating the printing of receipts for those guests. This feature aids in customer care by identifying attendees who did not participate in the event, enabling tailored follow-up conversations. The functionality is not documented in the P3 Help menu, indicating a need for better user guidance.

PREREQUISITES
  • Familiarity with P3 software interface
  • Understanding of order management processes
  • Basic knowledge of customer service best practices
  • Experience with event-based sales tracking
NEXT STEPS
  • Research P3 software updates and documentation for improved user guidance
  • Explore best practices for managing outside orders in event sales
  • Learn about effective customer follow-up strategies post-event
  • Investigate tools for automating receipt generation for outside orders
USEFUL FOR

This discussion is beneficial for event coordinators, sales representatives using P3, and customer service professionals looking to enhance their order management and follow-up processes.

Maragib
Messages
222
Does anyone know what the Outside Order button does in P3, Beyond counting up how many outside orders there were? Does it generate a reciept for that guest and ship it with the box? Does it do anything? I tried to find out on the Help menu on P3 but it didn't even mention it on the tutorial. Any guesses? Thanks
Mara
 
It doesn't really do anything except help to mark which ones are outside orders. I use this for the ones I need to print a receipt out for (ie, they weren't at the show so they didn't leave with a copy or for some reason where at the show and didn't fill out a receipt).
 
When the show is closed, it reminds me which receipts I need to print out and get to the host for those who placed orders outside of the party. When I'm making customer care calls on that show, it lets me know which people did not attend the party and I can tailor my conversation according to that situation.
 

Frequently Asked Questions

What is the Outside Order Button in P3?

The Outside Order Button in P3 allows consultants to enter orders that are not placed during a party or event. This feature is useful for capturing sales from customers who may want to order products directly from the consultant outside of a party setting.

How do I use the Outside Order Button in P3?

To use the Outside Order Button, simply navigate to the order entry section in P3, select the Outside Order option, and fill in the customer's details along with the products they wish to purchase. Once completed, you can submit the order for processing.

Can I track Outside Orders in P3?

Yes, you can track Outside Orders in P3 just like any other orders. They will appear in your order history, allowing you to manage and follow up with customers effectively.

Are there any fees associated with using the Outside Order Button?

No, there are no additional fees for using the Outside Order Button in P3. However, standard shipping and handling fees will apply to the orders placed through this feature.

Can I edit an Outside Order after it has been submitted?

Once an Outside Order has been submitted, it cannot be edited directly in P3. If changes are necessary, you will need to contact customer service for assistance in modifying the order.

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