Tax Rates

[BethanyN]

I just installed Pampered Partner Plus and am entering a show. It says that tax rates are automatically set based upon the "ship to address," but it's not figuring out the tax rate or automatically entering the county. Help! Do I have to do anything to make it figure out the tax rate? I know I can enter it manually, but why isn't it doing it automatically?

[DebbieJ]

do you have the host's address entered?

[BethanyN]

Yep. It's also not figuring out the city and state (when my recruiter enters the host or customer's zip code into her PPP, it automatically enters the city and state. Mine's not doing that.)

[DebbieJ]

call tech support. 888-687-2433