Difference in Deep Covered Bakers

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SUMMARY

The discussion centers on the noticeable differences between older and newer models of the Deep Covered Baker, specifically regarding size and fit. Users report that the new base is more rectangular with sharper edges, causing the lid to shift and not fit securely. Despite these variations, users like Mara confirm that the functionality remains intact, and customer support is available for those experiencing significant discrepancies. The manufacturer acknowledges the handcrafted nature of their stoneware, which can lead to slight variations.

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  • Understanding of stoneware manufacturing processes
  • Familiarity with product replacement policies
  • Knowledge of customer service protocols
  • Experience with kitchenware functionality and usage
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  • Research the differences in stoneware production techniques
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  • Explore user reviews on various kitchenware brands
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This discussion is beneficial for kitchenware enthusiasts, product designers, and customer service representatives in the home goods industry, particularly those focused on stoneware products.

M
Maragib
Messages
222
I know that our stones are hand made so no two are going to come out the same, BUT I just recieved my replacement Deep Covered Baker and it seems very different from my old one. I bought that one in 2007. My old base can fit inside of my new one! The new base seems more rectangle with sharper edges. When I try to fit the lid on it shifts from side to side and up and down, and doesn't cover to the edges of the base. My new lid fits great on my old base. Anyone else notice anything different?
Mara
 
YEP!!!! Exactly the same thing! Don't worry about the lid not fitting perfectly, though. Mine still works fine, and isn't a problem when I'm transporting it filled with food. I hope to get the padded envelope soon, but for now I use one of the reusable bags.

That was more information than you needed, isn't it?
 
Hi Mara,Thank you for reaching out. Our stoneware is handcrafted, so there may be slight variations in shape and size. However, if you feel that your new Deep Covered Baker is significantly different from your old one, please contact our Customer Care team at 1-888-OUR-CHEF (1-888-687-2433) and they will be happy to assist you with a replacement or exchange. We apologize for any inconvenience this may have caused. Thank you for being a loyal customer and we hope you continue to enjoy cooking with our stoneware. Best,
 

Frequently Asked Questions

What are the main differences between the Classic and the New Deep Covered Baker?

The Classic Deep Covered Baker is made from stoneware and is designed for traditional oven use, while the New Deep Covered Baker features a more modern design with improved heat retention and is safe for both the oven and microwave. The New version also has a more versatile lid that can be used as a serving platter.

Can I use both types of Deep Covered Bakers in the microwave?

Yes, the New Deep Covered Baker is specifically designed for microwave use, while the Classic version is primarily for oven use. However, some users may choose to use the Classic Baker in the microwave for short periods, but it's not recommended for extended use.

Are there any differences in cooking times between the two Deep Covered Bakers?

Yes, cooking times may vary slightly between the Classic and New Deep Covered Bakers due to differences in material and design. The New Deep Covered Baker may cook food more evenly and quickly because of its improved heat distribution, so it's advisable to check for doneness a bit earlier than with the Classic version.

Can I use metal utensils on both Deep Covered Bakers?

It is not recommended to use metal utensils on either the Classic or New Deep Covered Baker, as they can scratch the surface. Instead, use silicone, wood, or plastic utensils to maintain the integrity of the stoneware and ensure longevity.

Are there any differences in care and maintenance between the two Deep Covered Bakers?

Both the Classic and New Deep Covered Bakers require similar care, such as hand washing and avoiding harsh detergents. However, the New Deep Covered Baker may be more resistant to staining and easier to clean due to its updated glaze. Always refer to the care instructions provided with each product for best results.

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