View Full Version : Best Sale? No Turquoise Shaw or Choc Jac 4 Me?
Chefgirl2
09-11-2009, 07:05 PM
:confused:I posted this under the original Best Sale E-V-E-R...but then I realised most might not look at it since they are finished shopping.
I want to know...Did anyone place an order for the Turquoise Pashmina or an XS Chocolate Micro Suede Jacket after I posted this thread? If so, did you receive them?
I still don't have my order...and at 5:23 today I received this:
Thank you for your recent order from Merrill Corporation.
Our records indicate you have ordered the: PASHMNA SHAWL, TURQUOISE
Your order # is: XXXXXXX
This item is no longer available. Unfortunately, we will be unable to fulfill this part of your order at this time. This item has been deleted from your present order and you have not been charged for the product.
We apologize for any inconvenience this may have caused. We invite you to visit our website or contact customer service to see if we have similar products that may meet your needs.
If you have any questions, please do not hesitate to give us a call at the number listed below Monday – Friday 8:00 – 5:00 CST or you may respond to this email.
Merrill Corporation
4110 Clearwater Road
St.Cloud MN 56301
And I received a second similar email saying the same for the Chocolate Jacket! Didn't PamperedDi just post today that Merrill was fixing the jacket price issue? And surely they could have called me to see if I wanted them to add 2 more black Pashminas to my order since they are similar. Seriously, I ordered 4 shaws. They are not all for me. And, why not call to see if I would like a small instead of x-small on the jacket? I did order 2 xsmalls and 1 small... They did ask for my phone number on the form
Okay, my rant is finshed.
So, did anyone order those items after me and get what I did not? Just wondering...and preparing...
Lisa/ChefBear
09-11-2009, 07:33 PM
I also got that email on these products:
BOAT GROMMET TOTE
PASHMNA SHAWL, TURQUOISE
ROUND PROMO CLIPS
TPC 8.5 X 11 NOTEPADS 2007 UNIMP
TRAVEL DOCUMENT HOLDER
AND I got emails on each one of these so far........as Whoopi would say What the H@<hidden email>??:grumpy:
Why didn't they have their inventory logged properly and why did they take my order etc and then not have the stuff. :(
Some I really ordered, as I normally wouldn't order just them, but figured since I'm paying S&H I might as well get, but I REALLY REALLY wanted that SHAWL :cry::cry:
But I have not as of yet rec'd an email about the coats I ordered, but they are bigger girl sizes. I wish I could fit an XS, I think my 10 year might fit one of those :eek:
Well I'm going to my corner to cry over not getting my shawl.:cry:
Lisa
Lisa/ChefBear
09-11-2009, 07:34 PM
I also placed my order, that first day when sale went into effect.
Lisa
cmdtrgd
09-11-2009, 08:16 PM
Me too....and lost the red and chocolate jackets as well as the promo clips.
Di_Can_Cook
09-11-2009, 08:32 PM
The XS is only available in honey on the web site now.
They're out of XL in chocolate as well though the red seems to be available.
I'm shoping for my preggo recruiter (who is hoping to have logowear for the festival we're working this weekend) and it is slim pickings. The black 3/4 sleeve shirt is only available in medium, the polos and larger hoodies are only available in white, but there is a light blue short sleeve sweater available.
I'm trying to order as early in the weekend as I can, but if they run out of jackets by the time I order, I'm going to be seriously ticked!
dannyzmom
09-11-2009, 08:39 PM
I got the jacket in honey XS and have not yet gotten an email (or a package for that matter)
Di_Can_Cook
09-11-2009, 08:41 PM
The honey size is still available on the site tonight. I've been experimenting with adding shirts in various sizes and not stating a quantity. If it's available, they tell me to specify a quantity. If it is not, they tell me "black large is not offered."
Porchechef
09-11-2009, 08:45 PM
I was so bummed! I hope I get what I ordered! I ordered a chocholate jacket, sweater (short sleeve) and a stamp with address, etc. See see!
Judybabe
09-11-2009, 09:00 PM
I ordered tuesday and have not received either a package or an email.
hmmmm
pamperedpartridge
09-11-2009, 09:09 PM
I totally feel your pain. I ordered one of the shirts and got an email today saying that it was unavailable. Now, what I don't get is when I went to the website it is still listed and looks like you can add it to the cart. You would think that they would have kept a close look at their stock, before starting this sale!
Di_Can_Cook
09-11-2009, 09:13 PM
Which shirt? I'll order it tomorrow morning b/c Preggo Recruiter is in bed now ... and I'm really worried they'll run out of stuff. The t-shirts are not that much more than the hoodie and they're not in danger of running out of those.
dannyzmom
09-11-2009, 09:27 PM
Just checked and my CC has not yet been charged. I placed my order Tuesday. Uh Oh.
esavvymom
09-11-2009, 10:08 PM
I had originally ordered the Chocolate jacket in XL- but got the infamous email too. I also got it about a Youth T-shirt. I just tried ordering the chocolate in a L, and went ahead and ordered the Red in XL- just in case.
But if I get another email- I'm going to call and tell them to cancel ALL of my orders! I only ordered because of the jackets.
Di_Can_Cook
09-11-2009, 10:10 PM
I'd follow up your order with a phone call. That's what I'm going to do. I'm also going to ask when things wlll be shipped. My recruiter is hoping to have her logowear next Saturday, and I don't think that's unrealistic b/c people were having things arrive within a few days.
esavvymom
09-11-2009, 10:18 PM
I'd follow up your order with a phone call. That's what I'm going to do. I'm also going to ask when things wlll be shipped. My recruiter is hoping to have her logowear next Saturday, and I don't think that's unrealistic b/c people were having things arrive within a few days.
They aren't open till Monday. :(
But yes, I've seen the other thread where everyone got things- and I think I ordered the same day it was announced. We'll see.
Chefgirl2
09-11-2009, 10:29 PM
It's really bugging me that I saw people getting their items all day...and then I get the "sorry we're out" letter.
Did you all get your rejection letters real late like I did? So late that I couldn't complain until Monday...
esavvymom
09-11-2009, 10:44 PM
It's really bugging me that I saw people getting their items all day...and then I get the "sorry we're out" letter.
Did you all get your rejection letters real late like I did? So late that I couldn't complain until Monday...
Hmmm...now that you mention it- yes- they did come late so we couldn't call. I bet they did it on purpose too! Considering I ordered 2 days ago, why wouldn't I have been notified then?
Shawnna
09-11-2009, 11:07 PM
I got 2 emails...they are out of small yoga pant and the chocolate jacket (s). Hope I get the other stuff. I ordered a shawl but didn't get an email about it.
NooraK
09-11-2009, 11:26 PM
I was looking at some of the items, and at one point the jackets were saying "not available but can be ordered." I thought that meant they would be on back order. Some items did specify "While Supply Lasts" so I would think once those are gone, they're gone (but it's annoying if the site lets you order and then sends you an email later).
Did the email about the jacket specify that they couldn't fulfill that one as well?
I have not received my items, but I haven't received emails either. DH did talk me out of the red microsuede jacket though since I already have the Chocolate one...
crystalscookingnow
09-11-2009, 11:27 PM
I haven't gotten an e-mail or a package yet. We'll see. My order still shows on the website under order history.
Lisa/ChefBear
09-11-2009, 11:38 PM
My card was charged on the 8th for full amt of order (with Choc. jacket being over priced, but ordered so I'd get it)
Also on the 8th was a $1.00 fee
I sent email and called on 9th about wrong price bring charged, they were going to credit my card, and on 9th
I was charged ANOTHER $1.00!!
So I'm going to have to stay on top of this, as not only was I charged to much to begin, but after taking all that I can't get off, taxes and S&H rates should come down too.
UGH!!
I've got nothing saying it's shipping and I ordered first day of sale. I need this stuff for booth in a little over a week.
Still :cry::cry: overing my Turq. shawl.
Lisa
jwagner75
09-12-2009, 10:27 AM
my card was also charged and now the charge is missing, I went to the vendor site and I cannot check shipping, I did get a email that two of my items were out of order. Well do not let me put them in my cart....I hate that. One I checkout I assumed they were mine. DARN IT Jess
Di_Can_Cook
09-12-2009, 10:27 AM
Hmmmm ... I was thinking (and its a dangerous thing when I think this early ...)
Your car was charged for the full amount (and I would fight that #29.95 since it was clearly a mistake.)
And yet they sent you an e-mail sayin that "your card has not been charged" for this item.
I'm reading between the lines and thinking that the same e-mail went out to everybody who ordered items that went out of stock, the second they went out of stock, and that maybe, just maybe, your items may be on the way after all for some of you!
I'd call them on Monday morning to see what is up ....
NooraK
09-12-2009, 11:15 AM
My card was charged on the 8th for full amt of order (with Choc. jacket being over priced, but ordered so I'd get it)
Also on the 8th was a $1.00 fee
I sent email and called on 9th about wrong price bring charged, they were going to credit my card, and on 9th
I was charged ANOTHER $1.00!!
So I'm going to have to stay on top of this, as not only was I charged to much to begin, but after taking all that I can't get off, taxes and S&H rates should come down too.
UGH!!
I've got nothing saying it's shipping and I ordered first day of sale. I need this stuff for booth in a little over a week.
Still :cry::cry: overing my Turq. shawl.
Lisa
I'm sure those $1.00 charges won't stick to your card. They're probably temporary authorizations, and will most likely fall off. Merchants often run $1.00 authorizations to do address verifications and such. With debit cards it can be a pain because the bank puts the funds on hold in your account. Temporary authorizations generally hold for 5-7 days. If they are not processed by then, the authorization will fall of. The tricky part is that if it is a legitimate charge, the merchant can still use that authorization to process your purchase and apply the charge to the account (the amount of time they have to do that varies by the type of merchant).
PamperedChefLayla
09-12-2009, 12:18 PM
So more than like I will probably only get my HWC pedometer and my other license plate cover. Grrrrr
Di_Can_Cook
09-14-2009, 11:06 AM
Well GRRRR!
My friend's hoodie is not available in black after all, despite the fact that Merrill's site STILL says that it's available.
So she had to settle for white. Maybe it can be dyed. At least she could get it in the larger size.
Also, they are not sure if they're getting the diaper bags back in stock after all. They said they have like 50,000 on back order ...
janetupnorth
09-14-2009, 11:09 AM
I got all of my stuff, but I ordered mediums. Unfortunately I wore the blue short sleeve sweater-style shirt yesterday and somehow a pen got ink right in the middle. :( Now to figure out how to get it out?!
dannyzmom
09-14-2009, 01:08 PM
I finally called this morning and asked them what was up. She said two of my items were sold out - the Legacy Indexer Wallet (ordered 1) and the Diaper Bag (ordered 2). She said i should have rec'd an email about that (I did not) but she allowed me to switch out for a $15 item (the total value of my unavailable items was $15) so I was able to get a cable sweater in pink. She said it should ship later today.
I wonder what would have happened if I'd not called...
NooraK
09-14-2009, 01:32 PM
I just called. I ordered 9/9, and she said that the order should ship today. When I asked her why, she said it looks like they were waiting to see if they would be getting any more of the diaper bags. The wallet unfortunately was no longer available and is discontinued. Well, at least DH will be happy to hear that my total is less than originally planned.
janetupnorth
09-14-2009, 01:41 PM
I finally called this morning and asked them what was up. She said two of my items were sold out - the Legacy Indexer Wallet (ordered 1) and the Diaper Bag (ordered 2). She said i should have rec'd an email about that (I did not) but she allowed me to switch out for a $15 item (the total value of my unavailable items was $15) so I was able to get a cable sweater in pink. She said it should ship later today.
I wonder what would have happened if I'd not called...
How interesting...the diaper bag is still listed today.
PamperedSD
09-14-2009, 01:50 PM
I just called about my order. The lady was so nice! She said the purse I ordered and the hoodie were out of stock. She said they had 1000's of orders and can't seem to keep up. She was nice enough to check the stock for me to see if they had any other bags/purses on sale still in stock. She said no - the diaper bag is still listed and she said she knows its gone and will try and get it updated asap. She even checked to see if they had any hoodie in any color in the size I ordered. Being that she was so nice and helpful, I'm not upset that I didn't get all my items. I asked about shipping and she said she was finalizing my order as we speak and that it should go out today now that I do not have any out of stock items on my order. She also said that if the $$ was still on hold on my cc or if it had already been charged that any credit would be given today and she let me know my new total so I could check my statement tomorrow and make sure its correct. This is my first experiece with Merill - and I'm please to say I will be a returning customer. :D
Liquid Sky
09-14-2009, 02:03 PM
I never got an email. I just called and checked on my order. Of course the XL chocolate jacket is not available as well as my black 3/4 sleeve crew neck shirt is gone. UGH.
1234blessed
09-14-2009, 02:38 PM
Never got an email, called to check on the order & no diaper bag for me either:( I really wanted it, oh well:rolleyes: They said my hoodie would ship out today, but I would have to place another order if I wanted to add something in place of the diaper bag - s&h again plus who knows if I would get what I ordered or not - no thanks!:D
NooraK
09-14-2009, 02:41 PM
How interesting...the diaper bag is still listed today.
The gal I spoke to said they were "waiting to see if it will be available after the sale." I din't really know what to make of it. She was specific that the wallet was discontinued and would not be coming back, so it gave the impression that the bag might be a continuing product. I sure hope so, because there's going to be a lot of people upset if they're being allowed to order it while Merrill knows they don't have any more, if they then decide to stop making it.
Judybabe
09-14-2009, 03:11 PM
I just called, today is the 14th. Nothing is coming that I ordered except one jacket. I did also order the diaper bag. The single jacket is in shipping today and I asked if I could add something else to help offset the shipping and she said no since it was already 'out'.
However she did give me free shipping on another order, so I ordered another MF jacket and one of those HWC fleece jackets. Free shipping. heh!
She said that they had literary hundreds of orders within minutes of the original email going out and their staff is extremely overtaxed. If we are not careful and get rude, they might not offer this kind of sale again. Too hard to handle.
She was very nice and I appreciate her efforts to save me money!!!!
NooraK
09-14-2009, 03:17 PM
Well, geez. What did they expect, offering a $50 jacket for $10?
Di_Can_Cook
09-14-2009, 03:31 PM
... that never should have been $50 in the first place!
Actually, I ended up calling three times ... first time I called and found out the black hoodie was unavailable (from someone who could barely speak English)
Then I called my friend and called Merrill back again. She too said she didn't understand why the diaper bag was up but was trying to get it updated. She's not sure if it will be available after the sale. I asked if there would be any shipping charges if I decide to get something else instead and she said there would not be. I'm debating the HWC backpack, which I don't need, since there is not likely to be anything available for $5 after the sale is over. Sadly, my stupid cordless dropped the call.
So I called again and talked to the other lady, who completed the transaction.
Looks like my card is being charged for the whole $33.50 ....
chefjeanine
09-14-2009, 03:49 PM
... that never should have been $50 in the first place!
....
I was wondering if they would get the hint -- people will order if it's not priced so over-the-top.
I'm not suggesting that these things be so inexpensive every day, but they would do (a lot more) business with me if I thought items reasonably priced.
rennea
09-14-2009, 04:05 PM
I got all of my stuff, but I ordered mediums. Unfortunately I wore the blue short sleeve sweater-style shirt yesterday and somehow a pen got ink right in the middle. :( Now to figure out how to get it out?!
Hairspray will take ink out Janet. Spray on then run under cold water, you might have to do it a couple times. Works good on grass stains to!
1234blessed
09-14-2009, 04:35 PM
They have finally taken the diaper bags off. If they are going to offer them, possibly, after this sale it looks like they would just put the ones who have ordered it on BO status. I'm sure they will have a new, higher price after this sale.
Lisa/ChefBear
09-14-2009, 04:53 PM
I was wondering if they would get the hint -- people will order if it's not priced so over-the-top.
I'm not suggesting that these things be so inexpensive every day, but they would do (a lot more) business with me if I thought items reasonably priced.
I agree, if things were more reasonable and shipping wasn't so horrible, I'd be more apt to order. And if you could know the size you order would fit right!!
I'd wear logo wear everywhere if I could get it cheaper.
Lisa
wadesgirl
09-14-2009, 05:16 PM
Found out that one of the shirts I ordered was not available! Bummer!
Chefgirl2
09-14-2009, 08:21 PM
Okay...I received a call this morning and was told that they do have the turquoise shaws and the chocolate jacket allocated for me. But, they Do Not have the wallets or red apron.
I asked if they were adjusting the shipping fees because I carefully spent my money trying to stay within the $65-$70 range and not go over. I let her know I was bummed because the wallets were for the guys on my team and the apron was for Top Seller.
I asked: Why did others get their orders way before me? And, why didn't the computer say out of stock when I placed that order? Why wouldn't they give me a call. They obviously have my number. Why did they send the email out right before they closed for the night?
No clear answers but she isn't charging me for shipping. Which I did not ask for...but was glad they did it as a goodwill gesture. I don't know when I'll get them...
wadesgirl
09-14-2009, 08:26 PM
Okay...I received a call this morning and was told that they do have the turquoise shaws and the chocolate jacket allocated for me. But, they Do Not have the wallets or red apron.
I asked if they were adjusting the shipping fees because I carefully spent my money trying to stay within the $65-$70 range and not go over. I let her know I was bummed because the wallets were for the guys on my team and the apron was for Top Seller.
I asked: Why did others get their orders way before me? And, why didn't the computer say out of stock when I placed that order? Why wouldn't they give me a call. They obviously have my number. Why did they send the email out right before they closed for the night?
No clear answers but she isn't charging me for shipping. Which I did not ask for...but was glad they did it as a goodwill gesture. I don't know when I'll get them...
I tried to ask about the shipping since I did the same thing as you. The lady sounded completely confused and didn't understand what I meant. I finally just told her not to worry about it.
crystalscookingnow
09-14-2009, 11:06 PM
I tried to ask about the shipping since I did the same thing as you. The lady sounded completely confused and didn't understand what I meant. I finally just told her not to worry about it.
I would call back & talk with someone else. I know it doesn't seem worth it but they should be fixing that for everyone that the missing items adjusts the total to a different (lower) shipping level.
PamperedChefLayla
09-14-2009, 11:23 PM
So far no e-mail or phone call so maybe my items are coming
PamperedChefLayla
09-14-2009, 11:34 PM
So far no e-mail or phone call so maybe my items are coming
ok so Merrill charged my card for the total amount of the purchase and then $2.00 additional. Not sure but it needs to go back into my account. That has never happened before. Anywho, they charged my card so I guess my stuff is on the way. Yay!!!
Judybabe
09-15-2009, 12:00 AM
well it was fun while it lasted...
AJPratt
09-15-2009, 12:01 AM
... that never should have been $50 in the first place!
I always thought their prices were VERY high and the fit of the clothes are inconsistent. I know they put up the size chart, but what seems like will fit according to the chart does not when I get it.
I decided not to order because I have little luck with them.
Geekgirl69
09-15-2009, 08:54 AM
ok so Merrill charged my card for the total amount of the purchase and then $2.00 additional. Not sure but it needs to go back into my account. That has never happened before. Anywho, they charged my card so I guess my stuff is on the way. Yay!!!
They charged my card for the full amount and the 1.00 additional on the 8th (41 and change). I got the email that two of the things I ordered are not available. Now on the 14th they charged my card for 38 and change. What's up with that? I guess the second charge meant something shipped but the 2 items were definitely more than 3 dollars. I am so confused.
NooraK
09-15-2009, 09:12 AM
What you're seeing on your card is most likely an authorization. Merrill will authorize your card for the full amount of your order when you place it, to make sure you can cover the whole charge. They will then authorize your card as they ship items for the actual amount of whatever ships.
For example, you could have a $60 order, but $20 is on backorder. You would see a $60 authorization as soon as you place the order, and then a $40 authorization in a couple of days. Then when the backordered item ships later, you'll see $20. The $60 authorization will fall off in about 7 days.
The $1 authorizations are generally created by the system they use to verify that your address matches the address on your card (and will also fall off).
Teresa Lynn
09-15-2009, 09:16 AM
ok I ordered the xl red jacket, the turquoise shawl, $30 worth of stickers, a making strides tshirt & 2 of the 3/4 sleeve snap shirts the second we got the email.....
Last night I got an email saying my jacket was not available and checked the Merrill site nothing in my cart has been processed and no charges to my cc
I HATE Merrill why can't we get a reliable (size wise) vendor loved it when Jay owned A Visible Difference Everything fit and was a great price
Judybabe
09-15-2009, 10:16 AM
Maybe something is in the wind, that's why Merrill is dumping product.
esavvymom
09-15-2009, 10:24 AM
ok I ordered the xl red jacket, the turquoise shawl, $30 worth of stickers, a making strides tshirt & 2 of the 3/4 sleeve snap shirts the second we got the email.....
Last night I got an email saying my jacket was not available and checked the Merrill site nothing in my cart has been processed and no charges to my cc
I HATE Merrill why can't we get a reliable (size wise) vendor loved it when Jay owned A Visible Difference Everything fit and was a great price
:confused:What do you mean by that? If you completed the "check out" process, there wouldn't be anything in your cart anymore.
I don't know of any way to check shipping status or even Order Status, etc. I just see Order History for submitted orders showing what I ordered. (which- what company these days DOESN'T have a way to check your order status/shipping/tracking, etc...how ancient is that??)
janetupnorth
09-15-2009, 10:57 AM
Maybe something is in the wind, that's why Merrill is dumping product.
No, they traditionally get rid of stuff for a new season. I just think some of these things haven't sold as well as the planned so they have to dump the prices to get business.
Teresa Lynn
09-15-2009, 10:59 AM
sorry it was a typo, not the site the customer service rep said it wasnt processed
Geekgirl69
09-15-2009, 08:38 PM
What you're seeing on your card is most likely an authorization. Merrill will authorize your card for the full amount of your order when you place it, to make sure you can cover the whole charge. They will then authorize your card as they ship items for the actual amount of whatever ships.
For example, you could have a $60 order, but $20 is on backorder. You would see a $60 authorization as soon as you place the order, and then a $40 authorization in a couple of days. Then when the backordered item ships later, you'll see $20. The $60 authorization will fall off in about 7 days.
The $1 authorizations are generally created by the system they use to verify that your address matches the address on your card (and will also fall off).
I kinda get that except that authorizing the full amount and authorizing almost double are two different things and can wreck havoc on one's budget.
kdangel518
09-15-2009, 08:58 PM
So far no e-mail or phone call so maybe my items are coming
Ditto!
And the minimum length of messages is really annoying sometimes :p
NooraK
09-15-2009, 08:58 PM
Yes, it stinks with debit cards. The system was created for credit cards (where it doesn't really matter that much), and has not been changed to accommodate debit cards which draw on your checking account.
kdangel518
09-15-2009, 09:30 PM
Ok, I just checked my bank account and my balance and available balance are about $81 shy of eachother, which was the amount of my Merril order, but the Merril charge is not showing up on my account yet, and I placed my order almost a week ago. I did get an email confirmation of my order but haven't rec'd anything saying any of my items weren't available... so I'm wondering what exactly is going on?
I'm going to give them a call tomorrow and see what's up. I'm worried after seeing everyone else's posts :(
wadesgirl
09-15-2009, 09:57 PM
Ok, I just checked my bank account and my balance and available balance are about $81 shy of eachother, which was the amount of my Merril order, but the Merril charge is not showing up on my account yet, and I placed my order almost a week ago. I did get an email confirmation of my order but haven't rec'd anything saying any of my items weren't available... so I'm wondering what exactly is going on?
I'm going to give them a call tomorrow and see what's up. I'm worried after seeing everyone else's posts :(
I had to call to find out what was going on!
crystalscookingnow
09-15-2009, 10:31 PM
If you haven't gotten an e-mail yet, you may want to call. I hadn't received anything - no email or charge on my card - and I called today. Apparently, there was one item one my order that was not available but the rest were. They were holding my order b/c of the one item not available. Once I called, they removed that item & released the order.
flemings99
09-16-2009, 12:00 AM
Interesting....I placed my first order about 3 days before the 2nd order & got the 2nd order, but not the first one???
Those who wanted the xl brown micro saude jacket. Got it, love it---but only about 4" away from zipping up. Figured I'd see if someone local wanted it. Does anyone know if it can be returned? If not, have one for sale. BUMMED b/c it looks very nice and normally wear an xl. PM me if you want to make a deal as I'm not on here all the time.
Pedey
09-16-2009, 12:05 AM
Those who wanted the xl brown micro saude jacket. Got it, love it---but only about 4" away from zipping up. Figured I'd see if someone local wanted it. Does anyone know if it can be returned? If not, have one for sale. BUMMED b/c it looks very nice and normally wear an xl. PM me if you want to make a deal as I'm not on here all the time.
That's so strange. Their sizing is so off. I normally wear a Lg on top - but my Lg chocolate m/s jacket is too big!
Liquid Sky
09-16-2009, 12:21 AM
Interesting....I placed my first order about 3 days before the 2nd order & got the 2nd order, but not the first one???
Those who wanted the xl brown micro saude jacket. Got it, love it---but only about 4" away from zipping up. Figured I'd see if someone local wanted it. Does anyone know if it can be returned? If not, have one for sale. BUMMED b/c it looks very nice and normally wear an xl. PM me if you want to make a deal as I'm not on here all the time.
PM'ed ya on the jacket :thumbup:
flemings99
09-16-2009, 10:10 AM
Interesting....I placed my first order about 3 days before the 2nd order & got the 2nd order, but not the first one???
Those who wanted the xl brown micro saude jacket. Got it, love it---but only about 4" away from zipping up. Figured I'd see if someone local wanted it. Does anyone know if it can be returned? If not, have one for sale. BUMMED b/c it looks very nice and normally wear an xl. PM me if you want to make a deal as I'm not on here all the time.
Spoke with Merrill this morning. My first order shipped yesterday, but didn't get the totes either :( Was going to gift them to my team.
You are able to return items that don't fit--you pay return shipping, they pay shipping to send out the corrected item. However, they can't guarantee that the replacement item will still be avail. when they get the return. Guess you're better off reordering the next size & paying the shipping if you really want it.
darlinclem
09-16-2009, 10:51 AM
Argh! Decided to call this morning since I haven't heard much. I had gotten an email saying I wasn't going to get the Director 3/4 Sleeve Crew Neck Shirt in Pink. No other communication.
Today's call let me know the rest will be here tomorrow (Thursday) minus THREE other items; Diaper Bag/Tote Bag, Notepads and Promo Clips.
Would have been nice to know that HALF my order isn't coming! On a positive note, it looks like I am getting the turquoise shawl.
I really wish they had more ability to track or check on or orders online instead of having to call.
kdangel518
09-16-2009, 01:12 PM
I also called this morning and found out that my order shipped (yay!) with everything BUT the 7 jotters I ordered as gifts for my team (and future team and DH!) boo.... Oh well, it saved me some $$ and explains why my account hasn't reconciled fully yet as they had to adjust the amount they charged me to deduct the $14 for the jotters and adjust the shipping charges. Hoping I can find something else cute for my team for the holidays.
At least DH and I got our travel document holders!
Judybabe
09-16-2009, 02:10 PM
I got my honey jacket today, but it's damaged on the right chest area. Just opposite the monogramming. rats. Hate to call Merrill to return it since they are so busy...
I just called them, they are sending me a new jacket. This one I'll cut up and use in that pampered chef tabletop quilt I'm making.
They were super nice, Thanks Merrill.
esavvymom
09-16-2009, 03:04 PM
Ok...so here's a wierd one. I got my FIRST order today. (I ordered a couple bags, and then went back and did a third order to get a different size microsuede jacket).
I had been emailed that my XL Choc. Jacket and one of the Youth T-shirts I ordered was no longer available...so that's why I placed a 3rd order with a diff. siz/color jacket. I got my first order today _WITH THE JACKET AND THE T-SHIRT!!! I have no way to go online and check my credit card order charged.
So now we'll see what comes in the rest of my orders. Goofy people! :) But I'm happy- but I have to go check and make sure if they fit and any damage etc.
Lisa/ChefBear
09-16-2009, 05:21 PM
This one I'll cut up and use in that pampered chef tabletop quilt I'm making
I'd love to see pics, either in progress, but for sure when done.
Do you do these to sell??
I want to learn to quilt so bad, wish we lived closer.
Lisa
Chefgirl2
09-16-2009, 07:59 PM
I'm so jealous of everyone that has their order...I guess antsy is a nicer way to say how I'm feeling.
pampered.chris
09-16-2009, 08:04 PM
I guess I will be calling as well. They have not charged my account, I have received no emails regarding items not available, and I haven't received anything. This is frustrating!!!
Di_Can_Cook
09-16-2009, 09:50 PM
I haven't received my order either ... but I was told it should ship on Monday, and it's coming from Minnesota. I really hope it comes by Friday. I have a booth.
wadesgirl
09-16-2009, 10:12 PM
I got my order today! Got the blue "sweater" shirt. Should have maybe got a size larger, runs a little small but I am loosing weight so it should fit better soon. Got the 3/4 length black shirt with sleeve accents. Cute and fits good. Had ordered the brown and pink shirt but it's no longer available. Bummed about that one, it's the one I wanted the most.
esavvymom
09-16-2009, 10:15 PM
I like the HWC T-shirt- it's black with Pink lettering (it wasn't the Dollar deals- but I got it with the other stuff), and what I like most is the Logo is really large on the BACK of the T-shirt. I bought it so I could wear it to the gym. :) People would see my BACK. And I too wish the sweater was a little looser, but like you Wadesgirl, I'm trying to get back into shape and my DH is helping me with weights, etc...to tone up the upper parts more! :D
wadesgirl
09-16-2009, 10:26 PM
I like the HWC T-shirt- it's black with Pink lettering (it wasn't the Dollar deals- but I got it with the other stuff), and what I like most is the Logo is really large on the BACK of the T-shirt. I bought it so I could wear it to the gym. :) People would see my BACK. And I too wish the sweater was a little looser, but like you Wadesgirl, I'm trying to get back into shape and my DH is helping me with weights, etc...to tone up the upper parts more! :D
See now if I had known the brown and pink shirt was gone I would have ordered the HWC shirt. I almost got it instead of the blue one but decided to get the blue one while I could. I was trying to max out my shipping cost as well as I could.
Judybabe
09-16-2009, 10:33 PM
Never thought about selling a tabletop quilt! maybe should wait to ask until you see it! HA, might not be something anybody would want!
haven't been able to find a quilt guild out here, but try finding one in your neighborhood. PA should have lots. They will explain and teach stuff and offer classes that you can get involved with. wonderful groups.
when I get it designed and/or finished I'll post a pic.
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