Trying to Submit a Show and Can't!

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Discussion Overview

The thread discusses issues related to submitting a show in the P3 system, with participants sharing their experiences and troubleshooting steps. Several users express frustration over error messages encountered during the submission process.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant mentions successfully gathering orders but facing submission issues due to a backordered item.
  • Another participant shares their experience of encountering similar problems with P3 and suggests checking the internet connection and trying again later.
  • One user notes that after clicking "submit," the system appears to process the data but ultimately fails with an error message.
  • A participant questions whether updates were completed before submission, implying that timing may affect the process.
  • Another participant expresses understanding of the frustration and suggests contacting the Solution Center for assistance, along with other troubleshooting tips like clearing cache or using a different browser.

Areas of Agreement / Disagreement

Views differ on the cause of the submission issues, with some participants attributing it to system complications while others suggest checking individual settings or connections. No clear consensus emerges on a specific solution.

Contextual Notes

Participants are sharing personal experiences with the P3 submission process, indicating that technical issues may vary based on individual circumstances.

Who May Find This Useful

Consultants experiencing similar submission issues in the P3 system may find the shared experiences and troubleshooting suggestions relevant.

elizabethfox
elizabethfox
Gold Member
Messages
857
I just was able to finally get the rest of the orders from a show I was supposed to close last week. Two of the customers have called wanting to know when to expect their products, and i told them the host had not closed the show yet.

Now i finally have the rest of the orders, and info all put in P3 and it won't let me submit it! The only thing i am getting is an attention icon because a lady ordered a pineapple wedger that is on backorder. So i go to submit the show and it says "Your submission to the Home Office failed. If this problem persists, please contact the Solution Center at 1-888-OUR-CHEF."

I have no clue what's up.. the last show submitted went through fine... and i have done nothing new. I have updated and everything.

Anyone have this problem before and know how to fix it?
 
I have had this problem before. And I ended up finding out the next day that P3 was having complications. If you have everything in like you are suppose to and it still is not working...check your internet connection just to make sure it's working. And then the only thing I can suggest is trying again tomorrow morning. Oh and ya know what...sometimes that means that you have to go and do some updates on p3 try that too! Good luck!:)
 
  • Thread starter
  • #3
Yep I have done the updates... when i click "submit" it acts asif it is going to go through... starts to apply data updates and then pops up with the above message.

I guess I will try again tomorrow morning.... and if i have to call tech support.
 
Did you do the updates before trying to submit, or was it trying to do it at the same time?Maybe it's a fluke thing for tonight. If all the updates are done, and you then click submit, what is the message it's giving you?
 


Hi there! I understand your frustration with trying to submit your orders and encountering an error message. I would recommend reaching out to the Solution Center at 1-888-OUR-CHEF for assistance with this issue. They will be able to troubleshoot the problem and help you get your orders submitted successfully. In the meantime, you can also try clearing your cache and cookies or using a different web browser to see if that helps. Keep us updated on your progress and let us know if you need any further assistance. Best of luck!
 

Frequently Asked Questions

Why can't I submit my show?

There could be several reasons why you're unable to submit your show. Common issues include internet connectivity problems, browser compatibility issues, or incomplete information in your show submission form. Make sure all required fields are filled out and try refreshing your browser or using a different one.

What should I do if I receive an error message when submitting?

If you receive an error message, take note of the specific message as it can provide clues about the issue. Common errors may relate to payment processing or missing customer information. Double-check all entries and ensure that your payment method is valid. If the problem persists, contact Pampered Chef support for assistance.

Is there a deadline for submitting my show?

Yes, each show typically has a submission deadline, which is usually set for a specific date after the show closes. Check your consultant resources or the Pampered Chef website for the exact deadline for your show to ensure timely submission.

Can I submit a show from a mobile device?

Yes, you can submit a show from a mobile device, but ensure that you are using a compatible browser and have a stable internet connection. If you encounter issues, consider switching to a desktop or laptop for a smoother experience.

Who can I contact for help if I can't submit my show?

If you're having trouble submitting your show, you can reach out to Pampered Chef's customer support team. They can provide guidance and troubleshoot any issues you may be facing. Additionally, your upline or fellow consultants may have tips and solutions based on their experiences.

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