Fyi- Some Technical Problems at Ho Today

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Discussion Overview

The thread discusses technical issues experienced by participants while submitting shows through the Pampered Chef system, particularly related to glitches and updates in the P3 program. Participants share their experiences and frustrations regarding these technical problems.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions contacting the Tech department about submission failures and learning of a glitch affecting some users.
  • Another participant expresses relief at finding an explanation for their own submission issues.
  • One participant shares their experience of having to send their database multiple times due to updates causing problems.
  • Another participant agrees with the frustration regarding constant updates, indicating they share similar feelings.
  • One participant notes that while updates can be annoying, they prefer the reminder system of P3 over having to remember updates manually as with PP.

Areas of Agreement / Disagreement

Views differ regarding the frequency and impact of updates, with some participants expressing annoyance while others find certain aspects of the update process beneficial.

Contextual Notes

Participants are discussing their personal experiences with the P3 program and its updates, reflecting a range of feelings about the technical issues encountered.

Who May Find This Useful

Consultants experiencing similar technical issues with the P3 program or those interested in the community's shared experiences regarding system updates.

chefann
chefann
Gold Member
Messages
22,050
I just got off the phone with a very nice fella in the Tech dept. I had called because I'm trying to submit a show and kept getting "your submission has failed" messages. Apparently, there's a glitch on the HO end of things, but it's not affecting all users. They hope to have it fixed later today.

So if you're having a problem submitting shows today, try again after 4 pm CDT, and do a program update first.
 
that explains things! I've been trying for like a half hour and just came here to take a break.Thanks, Ann!
 
...and who says it doesn't help your business to be on CS? ;)
 
I am one of those that it affected (never thought to post it here). They had several of us send our data bases so they could find the bug.

Just reopened my P3 and it updated again. The show went through this time so it is fixed!



You know, this is the second update that messed up my program since I switched over to P3 in March - had to send the data base both times. That never happened with PP. Why can't they test better before giving us those updates? Am I the only one totally annoyed by the constant updates?
 
BethCooks4U said:
Am I the only one totally annoyed by the constant updates?
Click to expand...

No, you are not. I am too.
 
The might be annoying but not as annoying as having to remember to update monthly with PP - I find it easier to have P3 remind me then having to remember myself!
 

Frequently Asked Questions

What does "Fyi- Some Technical Problems at Ho Today" mean?

This message typically indicates that there are ongoing technical issues affecting the operations at the headquarters (Ho) of the company. It serves as a notification to consultants and customers that there may be disruptions in services or systems.

How will these technical problems affect my Pampered Chef business?

The technical problems may impact various aspects of your business, such as order processing, website functionality, or access to training materials. It is advisable to stay updated through official communications from Pampered Chef regarding any specific impacts.

What should I do if I experience issues while placing orders?

If you encounter issues while placing orders, try refreshing the page or checking back later. If the problems persist, you can reach out to Pampered Chef customer service for assistance or check their social media channels for updates.

Will I still receive commissions during the technical issues?

Your commissions should not be affected by the technical problems, as they are typically calculated based on sales made prior to the issues. However, any delays in order processing may affect the timing of your commission payouts.

How can I stay informed about the status of the technical problems?

You can stay informed by regularly checking your email for updates from Pampered Chef, visiting their official website, or following their social media accounts for real-time information regarding the technical issues and their resolution.

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