Can I Change Payment Type After Show Is Submitted?

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Discussion Overview

This thread explores the possibility of changing the payment type after a show has been submitted, with participants sharing their personal experiences and insights regarding the process and outcomes of such situations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions that once a show is submitted, changes to payment types cannot be made, suggesting that cash or check would be necessary.
  • Another participant shares their experience of successfully changing a payment type by calling headquarters (HO) after submission.
  • Several users note that they have heard of others being able to change payment types under certain circumstances, indicating variability in experiences.
  • One participant recounts a situation where they were able to process a credit card payment after initially receiving a check, emphasizing the importance of contacting HO promptly.
  • Another participant expresses skepticism about changing payment types, citing a previous experience where they were told it was not possible.
  • Some participants discuss their strategies for handling payments, such as having hosts collect money from outside orders to avoid complications.

Areas of Agreement / Disagreement

Views differ regarding the ability to change payment types after submission, with some participants sharing successful experiences while others report being told it is not possible.

Contextual Notes

Participants share a range of experiences related to payment processing, indicating that outcomes may vary based on individual circumstances and interactions with customer service.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants who encounter similar situations regarding payment processing and are seeking insights from peers.

redsoxgirl
redsoxgirl
Messages
1,484
The host from last week's show just got around to paying me. I closed her show on Tuesday after speaking with her and last night she left a CC number at my house to make her payment with.

Can I change that or is it too late and I have to get cash or check from her??
 
It is too late. On the finalization screen, you agree that no changes can be made after the show is submitted by clicking Submit. You will need to get a check or cash from her. (One more reason never to submit until you have all the payments, but I'm sure you know that already.)

PS: In circumstances like this I usually request cash... sometimes if they are using a credit card is because they don't have the available funds to cover their order, so I'm weary of taking a check.
 
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  • Thread starter
  • #3
*sigh* I kinda figured that.
Thanks Colleen.
 
Try to call HO, I've heard of someone doing that before when a customer came back with a CC number. It's worth a shot.
 
I would try to. Because chances are they have removed the funds from your acct yet, so a Credit Card can be swiped through. Give it a shot!
 
I think HO will change it. I have heard of them doing it before.
 
My upline Director has had similar circumstances a couple of times and has been able to call HO and get the card put through. It's worth a shot. I'm sure it's not something they love for us to do often, but it is something they can do when necessary.
 
  • Thread starter
  • #8
Thanks guys - I'll give that a shot after they open and let you know what happens.
 
Call right away! I've had a payment type changed before.

I had a host write me a check for her order, and all of her outside orders.....to the tune of over $400. Then, the day after we closed her show, she called me in a panic, because her DH had seen the amount of $ in their checking account (Guests had written checks to her) and paid bills with it, and the check was going to bounce. She gave me a CC#, and I called HO, and they processed it for me.:thumbup:
 
I've forgotten to enter a CC number before. I just called HO; they said they would still take it out of my account, and then charge their CC & give my account a credit. Worked out okay.
 
  • Thread starter
  • #11
I called and they did what you guys said. They're going to charge her card and refund the money to my account.

Thanks :)
 
redsoxgirl said:
I called and they did what you guys said. They're going to charge her card and refund the money to my account.

Thanks :)
Click to expand...

Gotta love HO! They really do want us to succeed!
 
redsoxgirl said:
I called and they did what you guys said. They're going to charge her card and refund the money to my account.

Thanks :)
Click to expand...


That is wonderful news!!!!!!!!!
 
I am happy to read this, because I put a host CC # in P3.
She was paying for several people (outside orders), not just herself.

I left the people who had not paid me directly as "Not Yet Paid". P3 came up with a yellow triangle when I finalized, but it was a warning and not a red circle error.

I hope that is the right way to do it. I checked the P3 help & found no clues. Host was wanting to close right then, so I submitted it and it went through OK.


Aaargh, she didn't make it $500 either. Also she had an Easy Accent Decorator of the old style where you can't get the $2 ring replacements for them.
I gave a new one (EAD) to her at 60% off, so about $11 off my commission. But, it was a fun show and I know I am going to get repeat business from this crowd.

Nobody was wild about the soylent green color for spring when I showed them upcoming specials, though.
The past host loved the booking benefit (60% off a deep dish baker) and I got several future bookings.
 
kspry said:
Yet Paid". P3 came up with a yellow triangle when I finalized, but it was a warning and not a red circle error.

I hope that is the right way to do it. I checked the P3 help & found no clues. Host was wanting to close right then, so I submitted it and it went through OK..
Click to expand...


I have done that before and had no problems Triangles are just for caution , you cannot submit if it is showing a red dot beside it.
 
Thanks, Jennifer, I am glad to know it will go through OK. I told her I would rather she collect money from her outside orders, than me. Her actual cost was only about $40 but there was $200 on her CC, I think.
 
YW.

I have put the entire show on the host card before with no problem. This is what I always do if I have an ou of town show. The guest make their checks payable to the host and that way she has to deal with it if they bounce and they are way off for me to have to deal with.
 
Heh, my director finally mentioned that little factoid to us at last night's cluster meeting - all checks made out to host. Duh, once you think of it or read it here, but the PC literature says to make it out to the consultant, doesn't it? Maybe I will email them about that.

In all fairness, though, PC makes it sound so simple to set everything up. Both of my recruits have had problems with where to put all the (dare I say) crap? that comes with signing up. I had problems, with it, too - that first huge supply package was overwhelming, to say the least.


edit - but once you get it sorted, it's OK. I don't mean to sound negative. It just took me about 9 months. I kept changing it around until I got it right for me & my family. And now I know to clean & purge before I order a sample package.
 
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I don't mind if the checks are made out to host if she is using a CC, but I will not do this for a host who pays check.

I don't mind dealing with a $25 or $50 bounced check, but what would you do with an $800-$1000 bounced check???:eek: :cry: :yuck:

The only time I suggest this option is when I am trying to make a deadline (like end of month, double points, trip, TPC) and I need their show in ASAP. Besides that I have them drop the checks in the mail with the order forms, it usually only adds a day or two to the ship time.
 
ChefBeckyD said:
Gotta love HO! They really do want us to succeed!
Click to expand...


I just called HO with the same exact problem and they told me they could not change it! Should I call back and speak with a different person? I just closed the show late Monday night!!
 
atpchef said:
I just called HO with the same exact problem and they told me they could not change it! Should I call back and speak with a different person? I just closed the show late Monday night!!
Click to expand...

Yes..I think that you should call again and talk to someone different.
 
atpchef said:
I just called HO with the same exact problem and they told me they could not change it! Should I call back and speak with a different person? I just closed the show late Monday night!!
Click to expand...

This thread is from over 3 years ago their policies may have changed but I was always told that once you submit a show you cannot change it.
 
I did call again and the woman I talked to this time did make a point to mention that they USED to have the ability to change payments, but can't anymore. I know the thread was old, so when I called the 2nd time, I wanted to ask about it being done in the past, but this customer service rep. brought it up on her own. I just got a more helpful one the 2nd call!
 

Frequently Asked Questions

Can I change the payment type after my Pampered Chef show has been submitted?

No, once a Pampered Chef show has been submitted, you cannot change the payment type. It is important to ensure that all payment details are correct before finalizing the submission.

What should I do if I realize I need to change my payment method after the show submission?

If you realize that you need to change your payment method after submitting the show, you should contact Pampered Chef customer service as soon as possible. They may be able to assist you depending on the status of your order.

Is there a time limit for changing payment information after submitting a show?

Can I cancel my order if I can't change the payment type?

If you are unable to change the payment type and need to cancel your order, you should contact customer service to discuss your options. They can provide guidance on how to proceed with the cancellation process.

What payment types are accepted for Pampered Chef shows?

Pampered Chef generally accepts various payment methods, including credit cards, debit cards, and PayPal. However, it is essential to verify the accepted payment types at the time of your show submission.

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