Tech Issue- Why Do I Keep Getting App Update Error?

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Discussion Overview

The thread discusses issues related to application update errors encountered by participants while trying to submit orders. Various troubleshooting methods and personal experiences with these errors are shared.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant mentions encountering an "Application Update error" when trying to submit an order, suggesting that something may not be updating correctly.
  • Another participant suggests rebooting the system and ensuring certain processes are terminated in the task manager as a potential solution.
  • One participant shares their experience of reinstalling the program, which resolved their update issue.
  • Another participant notes that recent updates are significant due to changing sales tax rates.
  • One participant recalls needing to turn off their Windows firewall to successfully complete an update, despite initially being skeptical of this advice.
  • Another participant expresses frustration with having to disable their firewall for certain applications to load, highlighting concerns about security.
  • One participant shares a successful experience of downloading the application update directly from a specific link after a failed attempt with dial-up internet.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various troubleshooting methods, and no clear consensus emerges regarding the best approach to resolve the update errors.

Contextual Notes

Participants share personal experiences with technical issues related to application updates, including varying internet speeds and security settings.

Who May Find This Useful

Consultants experiencing similar application update issues may find the shared troubleshooting experiences relevant.

clshirk
clshirk
Messages
296
I've not had to submit an order in a few weeks at least and so I'm trying to submit one today and when I try to do application updates by the pull down menu up top or the automatic application updates that occur when submiting an order, I get an ' APplication Update error". Then it tells me my submission of the order failed. I am pretty sure that something isn't updating like it's supposed to, hence why it won't let me submit, but it doesn't give me any way to diagnose the error.
Any ideas?
 
Did you try what I posted earlier about rebooting and after you try an update and it fails, make sure P3 is killed in task manager AND javaw.exe (all instances) and try again?
 
  • Thread starter
  • #3
yeah- I killed it all and turned the whole system off for 2 hours and turned it back on with no luck. So I'm currently reinstalling the program to see if it just didn't want to grab the new updates today.
 
  • Thread starter
  • #4
Problem solved- reinstalling did it for me.
 
Good for you!

Ugh, I just figured out why it was such a big update - sales tax rates are changing all over the place!
 
Good, that is always the next option. Every once in awhile updates are a little screwy...
 
A few months ago, mine would ABSOLUTELY not update until I turned off Windows firewall. Everything PC was set to be allowed in the firewall settings, and I thought the PC tech support guy was nuts, at first.

Today the firewall is on, and the update went fine - go figure!
 
  • Thread starter
  • #8
Oh yeah, I tried taking off my firewall too for 15 minutes, it didn't work. I get so annoyed when I have to do that to make certain things load b/c I don't understand why and you hate to risk invasions and such, but I guess these systems can get so screwy. The website that has our house listed won't load unless I take off my firewall, wierd.
 
This happened to me too and when I called HO, the very useful and friendly tech guy told me to download the application update from CC.

It worked and didn't take all night to download (as I have dial-up, I had left my computer on all night to download from PP and it hadn't even worked!! :grumpy:)

Go to: "Managing my business" - "My shows" - "PamperedPartner", then on the left, click on the update link and save it to your computer and then open that file once the download is complete and it should work for you.....I hope! ;)

Hey.... this is post 500 for me! Cool! :cool:
 

Frequently Asked Questions

What causes the app update error on my device?

The app update error can be caused by several factors, including insufficient storage space on your device, a poor internet connection, or compatibility issues with your device's operating system. Make sure you have enough storage and a stable internet connection before attempting the update.

How can I free up space on my device for the app update?

You can free up space by deleting unused apps, clearing cache data, or transferring photos and videos to cloud storage or an external device. Check your device's storage settings for detailed information on what is taking up space.

What should I do if my internet connection is unstable?

If your internet connection is unstable, try switching to a different Wi-Fi network or using mobile data if available. You can also restart your router or device to improve connectivity. If the problem persists, contact your internet service provider for assistance.

Is the app compatible with my device's operating system?

To check compatibility, visit the app's page in your device's app store and review the system requirements. If your operating system is outdated, consider updating it to the latest version to ensure compatibility with the app.

What if none of these solutions work?

If you continue to experience issues, try uninstalling and reinstalling the app. If the problem persists, contact the app's customer support for further assistance. They may be able to provide specific troubleshooting steps based on your device and situation.

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