Major Problems W/ P3 Host Receipts

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Discussion Overview

This thread discusses issues related to incorrect host receipts generated by the P3 system, with several participants sharing their personal experiences and frustrations regarding receipt discrepancies and technical support interactions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports that their host's receipt showed incorrect amounts for free products, leading to confusion about the total due.
  • Another participant mentions they have not closely examined their receipts but may start doing so after hearing about the issues.
  • One participant shares a negative experience with tech support, who attributed the problems to user error rather than the P3 system.
  • Another participant suggests that the recurring issues indicate a problem with the P3 system, as reprinting sometimes resolves the discrepancies.
  • One participant recounts past issues with P3 crashing and their decision to revert to using Pampered Partner until the system is more reliable.
  • Another participant notes that they have switched to P3 to familiarize themselves with it, despite having mixed feelings about its functionality.
  • A newer consultant expresses a lack of awareness about the option to use Pampered Partner and questions whether it is still available.
  • One participant highlights that they have noticed significant discrepancies in free product calculations after a host questioned them.
  • Another participant clarifies that only consultants who started after P3 was introduced have access to it, and those who have used P3 cannot revert to Pampered Partner.

Areas of Agreement / Disagreement

Views differ among participants regarding the reliability of the P3 system and the effectiveness of tech support, with some expressing frustration and others acknowledging the need for closer scrutiny of receipts.

Contextual Notes

Participants share experiences from various shows, indicating that issues with P3 receipts may not be isolated incidents but rather part of a broader concern among users.

Who May Find This Useful

Consultants who use or are considering using the P3 system may find this discussion relevant, particularly those experiencing similar issues with receipt accuracy.

L
LibrarianChef
Silver Member
Messages
317
I can't believe this keeps happening to me, but on my last 2 or 3 shows, my hosts order has come out completely wrong on the receipt I printed. On one it said her "free" product was like $81.73. I reprinted it once or twice and got it to come up correctly. Then just this morning AFTER I printed my most recent hosts receipts I discovered, yet again, that the hosts receipt is incorrect. It shows her "free" product as being $40.50 instead of just $40.

I wouldn't worry too much except that it completely changes the total due at the bottom and it really looks like I'm ripping them off when I tell them they owe $101.34 and the receipt says only $83 or something like that. The totals are correct in P3, but NOT on the receipts that print.

Anyone else notice incorrect amounts lately? I haven't been looking that closely until these last three shows, so I guess I'd better double check ALL of them in the future. :(
 
I've never looked that closely. Hmmmm. Maybe I should start.
 
On the 3 occassions that I have had to call tech support I was lucky enough to get jerks that told me it was NOT a P3 issue, but it had to either be me or my computer, or I must have vista. I said I didn't have vista, and the issues I had only happened 3 times on 3 different shows, and they all insisted it was me, and they couldn't do anything to help me as what I told them was happening was impossible according to them.
They are very defensive about their P3...good luck, I hope you can fix it. I had the same thing happen, and they told me it was me. I'm like it didn't happen for the other 6 shows I entered, why is it happening with this one? I've also had guests and their orders disappear after I close out and go back in...then I'd re-enter them, and close out and go back in, and a different set of guests would be missing! I even had a hosts order disappear completely!

Sorry you are going through this. I hope Tech Support is much kinder to you than they were to me the 3 times I called.
 
This problem must be with P3 since you keep trying and after a couple of times it comes out correctly.

I haven't been looking that closely either. I always thought I had an eye for detail, but I guess not!:rolleyes: Time to start!! Thanks for the heads up!
 
I haven't been looking at mine either, I will have to start looking more closely. Good luck on figuring it out.
 
When they first introduce P3 at National Conference at the workshop I took, I made them aware of several errors I found in it. I gave them 6 months to fix the errors before putting it to use with my business. At that time I entered 3 shows with many credit cards and the entire program crashed. I had to reinput all that data into Pampered Partner, which I still use. I won't use P3 until all the "kinks" are out. Why do you think they still offer the use of Pampered Partner?
 
That is getting ready to change according to tech support. I had a new consultant have issues with P3 & called them asking about PP and she was told that we are all going to P3 soon. Not sure how true but I switched so I can get used to it. I hate it though. It does have some pros but more cons in my opinion.
 
  • Thread starter
  • #8
I'm a fairly new consultant, too (6 months), but didn't know I even had the option of using Pampered Partner. Is it still possible to get a copy of it? I hear you all talking about it all the time.

This receipt printing problem is ridiculous. I should probably go back through my past shows to see if previous ones were miscalculated, too. A host actually questioned me on something which made me look harder (which is the only reason why I started noticing the misprinted ones). I think she was supposed to have $40 in free product and it showed up more like $81.38 in free product and changed her balance completely. But if I keep reprinting, I can usually get the right one to show up.

You know, I haven't even looked at guest receipts after printing. I figured the issue was with free product calculations. Hmmm....guess I'd better start double-checking every single receipt to be sure.
 
Only P3 was available to consultants who started after it was introduced. And if you've submitted shows using P3, you can't "downgrade" to PP.
 

Frequently Asked Questions

What are P3 Host Receipts in Pampered Chef?

P3 Host Receipts are documents provided to hosts of Pampered Chef parties that outline the sales made during the party, including any discounts or promotions applied. They serve as a record for hosts to track their earnings and rewards from hosting a party.

What major problems can occur with P3 Host Receipts?

Common problems with P3 Host Receipts include inaccuracies in the total sales amount, missing items from the receipt, incorrect application of discounts, and delays in receipt generation. These issues can lead to confusion for hosts regarding their rewards and earnings.

How can I resolve inaccuracies in my P3 Host Receipt?

If you notice inaccuracies in your P3 Host Receipt, you should contact your Pampered Chef consultant immediately. They can help verify the sales data and make any necessary corrections to ensure that your receipt accurately reflects the party's transactions.

What should I do if my P3 Host Receipt is missing items?

If your P3 Host Receipt is missing items, reach out to your consultant to review the order details. They can check the original sales records and ensure that all items purchased during the party are accounted for on the receipt.

Are there any common reasons for delays in receiving P3 Host Receipts?

Delays in receiving P3 Host Receipts can occur due to technical issues with the Pampered Chef system, high volumes of parties being processed, or errors in the submission of party orders. If you experience a delay, it's best to follow up with your consultant for updates and assistance.

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