Having Technical Difficulties with Show Submissions?

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Discussion Overview

The thread centers around participants experiencing technical difficulties with show submissions and accessing the consultant center (CC). Many users share their frustrations and personal experiences related to these issues, indicating a broader problem affecting multiple consultants.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports receiving a "transmission failed" message when trying to submit shows.
  • Another participant mentions being unable to access CC, suggesting a possible connection to the transmission issues.
  • Several users confirm they are experiencing similar problems with logging into CC and submitting shows.
  • One participant shares their experience of being on hold with tech support, who indicated that the computers were temporarily down.
  • Another participant expresses frustration about the lack of updates from headquarters (HO) regarding the technical issues.
  • One user notes that they were able to successfully transmit their shows after several attempts.
  • Another participant shares a personal story about multiple technical problems occurring simultaneously, including issues with their laptop and car.
  • Some participants discuss the shout box as a potential source for updates on technical issues, with mixed understanding of its functionality.

Areas of Agreement / Disagreement

Views differ among participants regarding the effectiveness of the shout box for receiving updates, and there is no clear consensus on the cause or resolution of the technical difficulties.

Contextual Notes

Participants are sharing their immediate experiences related to technical issues affecting their ability to submit shows and access necessary information, with some expressing a desire for better communication from HO.

Who May Find This Useful

Consultants experiencing similar technical difficulties or those interested in the community's shared experiences regarding show submissions and system access may find this discussion relevant.

P
pamperedlinda
Gold Member
Messages
10,156
Anyone else having trouble transmitting shows tonight?

I'm gettying the message "transmission failed" when trying to submit my shows. I also cannot sign-on to CC ("experiencing technical difficulties....") so I guess they are related.

Anyone else having these issues? I've got several shows to submit and it's driving me crazy!
 
Yeah - something must be going on ay HO - I can't get into CC all of a sudden either.
 
I just tried to get into the website to set up a show online - and got the same message.
 
I know neither can I. I really need to find out some tax information and was not able to log in. I wonder what is going on.
 
mommylove_07 said:
I know neither can I. I really need to find out some tax information and was not able to log in. I wonder what is going on.
Click to expand...

Just Google "tax rates by county" and you should be able to find what you need in the meantime.
 
yup... on hold now waiting for tech support.

Oh! Just got through (and I was going to hang up when I realized others were having a problem too!)

He said that their computers are temporarily down and should be up within a 1/2 hour.
 
  • Thread starter
  • #7
Thanks Colleen. I called earlier and was on hold for an eternity (well, not THAT long!) Got tired of it and hung-up. I'll try again in a little while or in the morning.

Ya know, it would sure be nice if HO gave updates here on CS......hmmmmmm, at least then we'd actually know what was going on!
 
HA HA! That's funny. I guess that's why we have each other!

I was going to hang up when I saw that others were having problems. I thought it was me because I'm temporarily using my mom's computer until I get a new one and this is the first show I am submitting on hers so I thought it was me...
 
Just tried at 9:39 eastern time and it went through!
 
I'm glad to read it wasn't just me. I was in a panic when the error kept coming up and said can't validate consultant or something like that. I had put other shows through earlier. I did get the show to go through about 10 min ago.
 
pamperedlinda said:
Ya know, it would sure be nice if HO gave updates here on Chef Success......hmmmmmm, at least then we'd actually know what was going on!
Click to expand...

Not all that long ago, (few days, maybe a week ago?) in the shout box Cheffers were complaining that CC was down, and a user, timk, I believe, jumped on and said it would be up soon. ChefAnn asked if he was from HO and he confirmed. So...they're watching. Gotta post it in the shout box. Then maybe you'll get a quick response to see what's going on:rolleyes: .
 
  • Thread starter
  • #12
dianevill said:
Not all that long ago, (few days, maybe a week ago?) in the shout box Cheffers were complaining that CC was down, and a user, timk, I believe, jumped on and said it would be up soon. ChefAnn asked if he was from HO and he confirmed. So...they're watching. Gotta post it in the shout box. Then maybe you'll get a quick response to see what's going on:rolleyes: .
Click to expand...
I don't understand the shoutbox thing ........ :confused:
 
  • Thread starter
  • #13
okie dokie....I got them to transmit successfully!
 
The shout box on top of the screen in CS..someone had just posted something along the lines of "I can't get into CC. Anyone else?" and then this guy jumped on and replied that HO was working on it...He WAS from HO!!
 
It happened tonight too Diane. TimK again!
 
Talk about bad nights for technical problems with HO. I needed to get my tracking number for fedex because I had a second "undeliverable" this week. Fed Ex is hiring extras for the holidays and they can't figure out where I live.
 
If you add timk to your buddy list (under the control panel), then there'll be a plus (+) next to his name in the list of current users. Then you can see more easily whether he's logged on.
 
Something is still wrong..... If you noticed in the Shout box, E-Invitations and Customer emails from the website are not being delivered since yesterday. If anyone finds out anything else, please post!! I don't really want to call since I'm in Germany. Toll free isn't toll free from here.
 
We couldn't believe it! :yuck:

Lots of drama at our house the last couple of days.

High (? - think I mean LOW) lights: On Sunday DH hit a deer and broke his car and my laptop died (separate incidents). I spent the whole day Monday on the phone banging my head against the wall trying to get the insurance and service worked out, :grumpy: he left his work laptop with EVERYTHING in it in the car they picked him up in to get his rental,:mad: kept losing power when trying to transfer files from the dead laptop to the desktop, problem downloading the update for PP to get to 7.1 so DH decided to uninstall PP and reinstall from the PC website to get that version and the site was down with technical dificulties. :eek: :cry:

Oh, well. This too shall pass. Thankfully in all of this no one was injured - it's just stuff.

It gets better! Today I'm going to get a new laptop :sing: and DH will set it up for me in the next day or so. Hopefully his car won't take too long to fix and will truely be fixed. Oh, and he's been working 80-95 hour weeks (no exaggeration) on a project at work which has every sign of being totally successful!:sing: Now if I could just get some more people to get on my November calendar...
 

Frequently Asked Questions

What should I do if I can't submit my show online?

If you're having trouble submitting your show online, first check your internet connection to ensure it's stable. If your connection is fine, try clearing your browser's cache and cookies or using a different browser. If the problem persists, consider reaching out to Pampered Chef's customer support for assistance.

Why am I receiving an error message when submitting my show?

Error messages can occur for various reasons, such as incomplete information or system maintenance. Review all required fields to ensure they are filled out correctly. If the error continues, check the Pampered Chef website or social media channels for any announcements regarding system issues.

Can I submit my show using a mobile device?

What if I accidentally submitted the wrong show details?

If you've submitted the wrong show details, contact Pampered Chef customer support as soon as possible. They may be able to assist you in correcting the information or guide you on how to handle the situation.

Is there a deadline for submitting my show?

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