Kathytnt
- 2,616
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SUMMARY
The discussion centers on the use of post calls for various purposes, particularly reminder calls for events such as shows. Users like Kathy and Kate highlight its effectiveness for sending out mass invitations, especially when personal calls are impractical. Kate specifically mentions utilizing post calls for her Mystery Host show and Fall Kick-off show, emphasizing the strategic timing of calls to increase the likelihood of reaching recipients. However, both participants agree that post calls are not suitable for Big MAC or Out of the Box calls, where personal interaction is preferred.
PREREQUISITES- Understanding of post call technology and its applications
- Familiarity with event planning and invitation strategies
- Knowledge of effective communication techniques for follow-up calls
- Experience with managing large guest lists for events
- Research best practices for using automated calling systems for event reminders
- Explore techniques for effective follow-up conversations post-event
- Learn about the legal regulations surrounding automated calls
- Investigate tools for managing large-scale event invitations and RSVPs
Event planners, marketers, and anyone involved in organizing large gatherings who seeks efficient communication methods for reaching out to attendees.
cmdtrgd
Gold Member
- 4,935
I use it for reminder calls but not MACs and Out of the Box. I believe those are best in person so you can ask if there is anything else they want. Email me at [email protected] if you want a referral letter to get the 7.5 cents per call.
chef_kimmo
Gold Member
- 2,969
I have used it, although it has been a while. I used it as the reminder calls for a show. I purposely sent it about 10:00 a.m. hoping that people wouldn't be home and they coudln't tell it was a recording.
I will also use it for a follow up as invites for my own Mystery Host show or Fall Kick off show --- any show that I personally have at the house. If you invite a ton of people, I would have some that receive calls by post calls and others that receive them from me. I sent out about 150 invites to my last Mystery Host show and knew that I could not call everyone personally to invite them.
I would not use it for Big MAC calls or OTB calls as I want to have the conversation if someone answers. These calls to me, even if I end up leaving messages, are calls that I want to talk to someone and see if I can get another sale or booking or just to caring on a conversation.
HTH
I will also use it for a follow up as invites for my own Mystery Host show or Fall Kick off show --- any show that I personally have at the house. If you invite a ton of people, I would have some that receive calls by post calls and others that receive them from me. I sent out about 150 invites to my last Mystery Host show and knew that I could not call everyone personally to invite them.
I would not use it for Big MAC calls or OTB calls as I want to have the conversation if someone answers. These calls to me, even if I end up leaving messages, are calls that I want to talk to someone and see if I can get another sale or booking or just to caring on a conversation.
HTH
Frequently Asked Questions
What are Post Calls in direct sales?
Post Calls are follow-up communications made by sales representatives after an initial interaction with a customer or potential lead. These calls aim to build relationships, address questions, and encourage further engagement with the product or service being offered.
What are the benefits of making Post Calls?
Post Calls provide several benefits, including strengthening customer relationships, increasing customer satisfaction, and boosting sales. They allow representatives to gather feedback, clarify any uncertainties, and create a more personalized experience for the customer.
How do Post Calls work in the context of Pampered Chef?
In the context of Pampered Chef, Post Calls typically occur after a cooking show or product demonstration. Consultants reach out to attendees to thank them for their participation, answer any questions about the products, and encourage them to place orders or host their own shows.
When is the best time to make Post Calls?
The best time to make Post Calls is usually within 24 to 48 hours after the initial interaction. This timeframe ensures that the experience is still fresh in the customer's mind and allows for timely follow-up on any inquiries or interests expressed during the initial contact.
What should I include in my Post Call?
During a Post Call, it’s important to include a friendly greeting, express gratitude for the customer's time, ask if they have any questions about the products, and provide information on how to place an order or host a show. Personalizing the conversation based on previous interactions can also enhance the effectiveness of the call.
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