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Email From the Success Factory

In summary, the conversation discusses the importance of empathizing with prospects and avoiding arguments in order to be successful in the business. The speaker suggests using the Feel, Felt, Found method to address objections and to handle common objections before they arise. They also mention the benefits of signing up for emails from Success Factory and provide a link for anyone interested in joining.
KellyTheChef
Gold Member
7,601
This is an email I received today.

Good to know, or refresh yourself on!!


Today's Tip


Subject: Empathize DON'T argue - you will never win!

Do you ever find yourself so passionate about your product or your opportunity that you get into a disagreement with your prospect? In our business, arguing with a customer or a prospective customer will not get you far - even if you are right you will always lose.

“I'm too busy…”

“I don't know enough people.”

“I don't want to be a pushy salesperson.”

“There are too many people already doing this.”

“I don't have the money to get started.”

These are the `standards' in our industry as objections go. And as tempting as it is to tell our prospect all the things we know:


WE know that you can host a successful party without having to know tons of people to invite.

WE know that you can make good money in this business and you can work it around your family's schedule.

WE know there's plenty of business out there.

WE know that the market is not saturated.

WE know that busy people usually make the best hostesses or consultants.


Try empathy instead. Allow your prospect the space she needs to vent her concerns. Then, instead of showing her why she is wrong - use the Feel, Felt, Found method to address her objections. For example:

“I don't know enough people…” “I know how you FEEL. I FELT like I didn't know nearly enough people to book more than one or two parties when I began this business. But when I really started thinking about who I knew, I FOUND that there were people out there - some who I didn't even consider to be really close friends, who were willing to help me get started by hosting a party. And from those parties everything just snowballed and I've never had a shortage of customers since then.”


You get the idea.

If you find that there is one objection that you get on a more frequent basis - handle it before it comes up as a part of your party or recruiting presentation.

For example - if people are always telling you they are too busy (to host a party or to join the company) - as a part of your presentation you might want to story-tell on this topic. Many of my friends couldn't figure out how I would be able to run this business with three active children, a part time job, and all the running around that I do each week. The thing is, I find that this business allows me to set my schedule taking my family's needs into account first - and that working just 10-15 hours a week helps me to make our family's car payment each month. My business is growing so fast that soon I will be able to quit my part time job!

And what about the dreaded, “I'll have to think about it”?

Know that there are some personality types that truly DO have to think about something before they are able to make a decision. You must respect that and schedule a time for follow up within 24-48 hours. However, before setting that date - be sure that any concerns or objections that they may have are out in the open. You can say something like - “That is not a problem - I respect your need to think about this first - but can you tell me what concerns you have so that I can be sure to provide you with the right resources for you to research in order for you to make the best decision for you and your family?” (Then be quiet and listen. When you do this, often the real objection will rise to the surface.)
 
I thnk the e-mails from Success Factry are awesome.
 
Someone had mentioned about the Success Factory before and I am now signed up. I also get Lyn Conways tips everyday.
 
Kathytnt said:
I thnk the e-mails from Success Factry are awesome.

Me too! I love 'em!
Thanks to Anne--I'm pretty sure that's who first mentioned them here!
 
where do I sign up for these emails??
 

1. What is "Email From the Success Factory"?

"Email From the Success Factory" is a weekly email newsletter from Pampered Chef that provides tips, inspiration, and resources for our consultants to help them grow their business and achieve success.

2. How often is the newsletter sent out?

The newsletter is sent out every Monday morning to all active consultants.

3. Can I customize the content I receive in the newsletter?

Yes, you can customize the content based on your preferences and interests. You can choose to receive only certain sections or topics that are relevant to your business.

4. Can I share the newsletter with my team or downline?

Yes, you are encouraged to share the newsletter with your team and downline. You can forward the email or share the content on social media platforms to spread the valuable information and resources.

5. How can I subscribe to the newsletter?

If you are a consultant with Pampered Chef, you will automatically receive the newsletter. If you are not currently a consultant but would like to receive the newsletter, you can sign up through our website or contact your consultant for assistance.

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