Can I combine my free product credits and become a director by the end of July?

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Discussion Overview

This thread discusses a participant's experience with a lost order affecting a potential recruit's kit credit and the implications for their business goals. Participants share their thoughts on how to address the situation and support the potential recruit while navigating the challenges of becoming a director.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant shares their experience of a lost order impacting a recruit's eligibility for kit credits.
  • Another participant mentions that a consultant cannot have a co-host but can set the recruit up as the host.
  • Several users express feelings of guilt over the lost order and discuss ways to make amends.
  • One participant suggests offering to cover the lost credit personally if the recruit qualifies within a certain timeframe.
  • Another participant agrees and suggests providing additional business supplies as a gesture of goodwill.
  • Some participants discuss the importance of customer care and how addressing the mistake could positively impact the recruit's perception.
  • One participant notes that co-hosts can use kit credits for their portion of free product, which could benefit the recruit.
  • Another participant emphasizes the value of honesty in communicating the situation to the recruit.
  • Several users mention the potential for the recruit's cousin to also join the business, which could further support the original participant's goals.
  • One participant expresses hope about reaching their goal of becoming a director by the end of July, mentioning leads from bridal shows.

Areas of Agreement / Disagreement

Views differ on the best approach to resolve the situation, with some participants suggesting financial compensation while others focus on logistical solutions. No clear consensus emerges on a single course of action.

Contextual Notes

The discussion reflects personal experiences and opinions regarding the challenges of managing orders and recruits in the context of building a business as a Pampered Chef consultant.

Who May Find This Useful

Consultants navigating similar challenges with recruits and orders may find the shared experiences and suggestions relevant to their own situations.

K
Kathytnt
Messages
2,616
OK - Apparently an order for a host got lost in the mail - this would have gotten her order up to where she would have been able to get a $40 credit for her kit. I didn't know until her product arrived that the orders never arrived at my home. She had mailed two sets of orders

If I am hosting a show and I have $20 in free product could I help her by settin her up as a co-host and get a second $20 credit and can she use them both together??
 
A consultant cannot have a co-host but you could set her up as the host instead of you. BUT, I don't know if you can use kit credit from two shows for one consultant. I would call HO on that one!
 
  • Thread starter
  • #3
We still haven't figured out what happened to the orders but I feel bad about it.
 
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  • #4
:( Well I have been working on my office and I found the order - I feel terrible - I have never made this kind of mistake. Here I have a recruit potential and this happens. She should have gotten a $40 kit credit if I had not messed up. WWYD??
 
I'd probably offer to give her the $20 out of my pocket if she qualified in 4 weeks.
 
tlennhoff said:
I'd probably offer to give her the $20 out of my pocket if she qualified in 4 weeks.
Click to expand...
I agree. In fact I would give her $25 or $30. Or at least a set of 25 catalogs or other business supplies.

Make sure you give her that order to add to one of her shows. Hey, we all make mistakes - remember we are pampered not perfect!
 
I think that giving her the $20 and a small business builder to apologize would be more than fair.

I would also enter that order for the guest, have it direct shipped to their home and eat the difference in shipping to make up for my error.

It might seem like a lot now, but it will go a long way for your customer care.
 
I second Jennifer's advice. It will cost a bit right now, but will make her see the world of you starting out. You could order her the catalog tote as an apology/good luck present. Plus it would be a supply, so you could write it off!
 
GourmetGirl said:
I second Jennifer's advice. It will cost a bit right now, but will make her see the world of you starting out. You could order her the catalog tote as an apology/good luck present. Plus it would be a supply, so you could write it off!
Click to expand...
I like this tote idea but I would definitely ASK her if she wants you to send in that order (and pay for shipping as Jennifer suggested) or if she wants to add it to her first order and get the commission herself. - of course if it's okay with her guest to wait.
 
Did she already use her $20 kit credit when you closed her show? Or did she decide not to do it because of the extra $20?
If she still hasnt signed up, and you think she's serious, I'd put her as a co-host. If she isnt a consultant yet, she can be a co-host. Co-hosts CAN use kit credit for their portion of free product.
And yes, I'd give the found order to the new consultant, or help her turn it in to her first catalog party with a few more stray orders.
 
Pampered Laura said:
Did she already use her $20 kit credit when you closed her show? Or did she decide not to do it because of the extra $20?
If she still hasnt signed up, and you think she's serious, I'd put her as a co-host. If she isnt a consultant yet, she can be a co-host. Co-hosts CAN use kit credit for their portion of free product.
And yes, I'd give the found order to the new consultant, or help her turn it in to her first catalog party with a few more stray orders.
Click to expand...
Just remember she can not be co-host on a show that you (consultant) are hosting.
 
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  • #12
She got the $20 kit credit from her show - She would have been eligible for $40 if I had submitted all orders together. but since the one order got missed she got less FPV that she should have
 
Last edited:
I would be honest and tell her exactly what happened and personnally pay the $20. You will get it back in no time.
You are a Future Director and she gets you one step closer to being a Director.
And ditto on Jennifer Evans advice.
 
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  • #14
I have been honest with her and I also let her know I am trying to resolve it.
She was more just happy that I found the checks because no one wants to spend the money for a stop payment
She has a cousin that is also interested in the business. I didn't get to sleep until about 3:30 this morning. I don't know if I was subconciously worried about this or what but my office is getting a makeover.
 
It seems to me that it is all going to work out just fine. Her cousin too?
Will that get you to director?Don't take this wrong, but by your mistake you have shown her that anyonecan do this. lol!!
 
It seems that it is all going to work out. Her cousin too?
Don't take this wrong, but you have shown her that anyone can do this, and that we are all just "regular" people.
 
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  • #17
I tried calling the cousin las night but she was working. LaShone will probably sign in the next few weeks. I still need to sign a few more. It is my hope and goal to try to get to a place where I could become a director by the end of July.

I have a couple of hosts that are expressing interest. I have several leads from some recent bridal shows that may be promising.
 

Frequently Asked Questions

Can I combine my free product credits to use them all at once?

Yes, you can combine your free product credits to use them in a single transaction. This allows you to maximize the value of your credits and select larger or multiple items that you may want.

What are the requirements to become a director by the end of July?

To become a director by the end of July, you need to meet specific sales and team-building goals set by Pampered Chef. This typically includes achieving a certain level of sales and recruiting a minimum number of new consultants within the designated timeframe.

Are there any deadlines for using my free product credits?

Yes, free product credits usually have an expiration date. It’s important to check your consultant portal or contact your director for specific deadlines to ensure you use them in time.

Can I earn additional free product credits while working towards becoming a director?

Absolutely! As you achieve sales milestones and recruit new team members, you can earn additional free product credits. This can help you build your inventory and support your journey to becoming a director.

What happens if I don’t become a director by the end of July?

If you don’t achieve the director status by the end of July, you can continue to work towards that goal in the following months. Your progress will still count, and you can keep building your team and sales to reach director status at a later date.

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