Help! She Changed Her Mind About the Registry...

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Discussion Overview

This thread discusses a participant's experience with a bride who changed her mind about registering with Pampered Chef after initially signing up. Participants share their thoughts on how to respond and reflect on the reasons behind such decisions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses disappointment over a bride's decision to delete her registry, questioning why couples don't register at multiple places.
  • Another participant shares that it's important not to take the situation personally, suggesting that external pressures may influence the bride's decision.
  • Several users mention the idea of responding positively and offering future assistance, emphasizing the benefits of Pampered Chef's registry.
  • One participant notes that some brides may feel overwhelmed by choices and suggests providing reassurance for future needs.
  • Another participant shares a personal experience with a cousin who has similar concerns about her registry, highlighting the importance of understanding individual circumstances.
  • One user points out that not everyone shares the same enthusiasm for kitchen products, recalling their own wedding experience where they prioritized different types of gifts.

Areas of Agreement / Disagreement

Participants generally agree on the importance of maintaining a positive tone in communication with the bride and understanding that individual circumstances may vary. However, there is no clear consensus on the best approach to take in response.

Contextual Notes

The discussion reflects personal experiences and opinions regarding wedding registries and the challenges faced by consultants when potential clients change their minds.

Who May Find This Useful

Consultants navigating similar situations with brides or clients who are uncertain about their registry choices may find these shared experiences helpful.

kearstin
kearstin
Messages
471
OK, so Monday morning I was all excited because I had a ton of brides sign up for the Quick Registry I did at an expo on Sunday. Last night was the first chance I had to create registries and I did about 10 of them, but this morning I already had an email from one of the brides who changed her mind. Here's what she said:

Thank you for adding the registry for me. I am sorry to tell you that I have went on and deleted the registry. I have decided to stay where I am registered already and not to confuse people with two places. Thank you for all your time and consideration.
Sincerely,
"Bride"

Don't couples usually register at more than one place??? I did, I registered at 3 (unfortunately PC wasn't an option at the time :( ). I was thinking I might email her back and say thanks for letting me know, sorry you changed your mind, but couples often register at more than one place, ours has rewards... Any thoughts???
 
I wouldn't take it personally. Who knows what her situation is or what family members are pressuring her to do this and that. Unfortunately if people aren't familiar with Pampered Chef or feel that we're "too expensive" (even though about half of the catalog is under $15!), they may register elsewhere. If you email her back, maybe ask her what she's getting for free from the other company. I'm sure she's NOT getting anywhere close to what PC offers, but if you've informed her how our registry works then it's her loss.:( Bless and release!
 
I would just say "I completely understand. If you decide you'd like to be registered with TPC as well as where you're already registered, please let me know. I'd hate for you to miss out on the wonderful benefits we offer to brides. I hope your wedding goes wonderfully, take care!"
 
britishchef said:
I would just say "I completely understand. If you decide you'd like to be registered with TPC as well as where you're already registered, please let me know. I'd hate for you to miss out on the wonderful benefits we offer to brides. I hope your wedding goes wonderfully, take care!"
Click to expand...

I agree with Amber's reply. I'd also be careful about questioning her about what other registries are offering. It can make you sound like you are bashing others to build yours up. I might even add (to what Amber said) "please earmark my website for future reference once you are married. I'd love to work with you in the future when things settle down."

It could be that she is just completely overwhelmed with all the choices she has in front of her now. Letting her know that you are available in the future might make her feel better.
 
I agree 100% with what GeorgiaPeach suggested.
 
KimmyDarling said:
I agree 100% with what GeorgiaPeach suggested.
Click to expand...

Wow, it's not often that someone agrees with me...especially 100%! Thanks, Kim :) I'm going to have to show this to my husband :D

I just had another idea.....since you have her address and wedding date...make a note to send her a catalog and congratulatory note after the wedding. Once again, offer to help her with her kitchen needs once the gifts have been unwrapped and she knows what else she needs.
 
Great suggestions!
 
Or, if you take the high road you'll be open to offer a show after the wedding as an opportunity to show off all the silver candlesticks she'll never use again.

OK, maybe that's not fully the high road after all.
 
Wont she still get the packet from HO with the cards in it and stuff.???? How long was it uo on the internet????
 
Kearstin...I have a registry with my cousin. I am going through the same thing (well almost) with her. She hasn't cancelled yet (keeping fingers crossed) but she has registered with Macy's and BBB. Most of her registry w/ "the others" is linens. She is not much in the kitchen (her words). Her fear was that the gifts would not arrive on time for people to bring to the wedding (and truth be told, probably concerned with return policy). I explained everything to her, about gifts being sent as soon as they are ordered, etc. You may want to just ask her a few questions (in a non pushy manor) to see if she has underlying concerns. Then do what the previous posts offered. Valky
 
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You can also advise her that out of town and even in town friends and family can order presents for her and have them delivered right to her door. A convenience for them because they don't have to go to a store, ask for a copy of the registry then spend hours going through the store trying to find that item on the shelf (been there, done that).
 
I think what Amber and Lisa said is right on - please don't take it personally. I know most people register at more than one places, but alot of people only register at one. Not everyone is as excited about kitchen products as we are. I know when I got married, 11 years ago, I didn't give a hoot about kitchen products, I wanted lingerie!
 

Frequently Asked Questions

What should I do if the person who created the registry wants to change their mind about it?

If the person who created the registry has changed their mind, it's best to communicate with them directly. Ask if they would like to keep the registry active, make changes, or cancel it altogether. If they decide to cancel, you can help guide them through the process.

Can I modify the registry after it has been created?

Yes, registries can typically be modified after creation. The person who created the registry can log in to their account and add or remove items as they see fit. Encourage them to review their selections to ensure it reflects their current preferences.

What happens to the gifts already purchased if the registry is canceled?

If the registry is canceled after gifts have been purchased, the gifts will usually still be processed and shipped to the recipient. However, it's important for the registry owner to check the specific policies of the registry platform regarding cancellations and purchased items.

Is there a time limit for changing or canceling a registry?

Most registry platforms allow changes or cancellations at any time before the event date. However, it's advisable to check the specific terms and conditions of the Pampered Chef registry to ensure there are no restrictions or deadlines that apply.

How can I support someone who is unsure about their registry choices?

Offer to help them review their registry items and discuss their needs or preferences. You can suggest popular items, share your own experiences, or even set up a consultation to go through options together. Being supportive can help them feel more confident in their choices.

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