Effective Host Coaching Calls: Timing, Frequency, and Tips

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Discussion Overview

This thread explores various approaches to host coaching calls among Pampered Chef consultants, focusing on timing, frequency, and content. Participants share their personal experiences and methods for engaging hosts effectively.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, emphasizes the importance of conducting host coaching calls as soon as possible and provides materials like flyers to motivate hosts.
  • Another participant shares their experience with the 3-call system from the Recipe for Success, noting that while it offers a structured approach, they sometimes struggle with timely follow-ups.
  • Several users mention using host information sheets as checklists to ensure all important topics are covered during calls.
  • One participant describes their routine of sending host packets and scheduling calls to maintain engagement and encourage attendance.
  • Another participant notes the challenges some hosts face with online invitations, highlighting a need for alternative methods to engage them.

Areas of Agreement / Disagreement

Views differ on the timing and frequency of host coaching calls, with no clear consensus on the best approach. Participants share varied experiences and preferences regarding their coaching strategies.

Contextual Notes

The discussion reflects personal experiences of consultants in managing host coaching, with a focus on adapting strategies to individual host needs and circumstances.

Who May Find This Useful

Consultants looking for insights into effective host coaching practices may find the shared experiences and methods beneficial.

Jennie4PC
Jennie4PC
Messages
3,348
Hey, I am hoping everyone can help me out I was wondering when everyone does host coaching calls, ie how close to the show and how many you do and what do you say I know this sounds kind of silly, my director did have training but I did not go to it and she is now over 300 miles away any help would be appreciated Thanks in advanced
 
I try to do the host coaching ASAP. In my host kit I put several flyers on how to have a successful show (catalog or kitchen) going to start putting in a "host bingo" flyer to maybe get them more motivated to fill out guest lists and use the online e-invites...I even offer to send these out too if they just get me the list of names and emails. I just have had no luck with my hosts doing the web invites. Either they don't do internet or they claim they don't know anybody that has internet.

I am not as aggresive as alot of people are. I just let them know that their party will only be as successful as they make it. I hold up my end of the bargain by making it (or trying to make it) a good time for all but if they want to earn free products, they need to make some effort on getting their friends and family involved. I hope this helps. Valky
 
Jennie, I recommend reading through the 3-call system that's in the Recipe for Success. The Home Office has already figured out what works best and put it in an easy-to-use guide for us. That doesn't mean that you can't tweak the system if you have to, but the 3-call system gives you a place to start.That said, I have to admit that I've been really bad in the past with my coaching. If I book 2 months away, I wait about a week before sending the host pack, and then I call when I think they've gotten it. I do try to get address labels from my hosts about a month before the show date so that I can get the invites out in plenty of time. Then I try to call each host about once a week, just to stay in touch, answer questions and make sure we're on track for having good attendance and outside orders.
 
I'll call them to confirm their address and then call then and go through the show planner and the sheet from the RFS..
 
You can download host information sheets. These sheet have all of the hot items you need to hit in your 3 calls listed like a checklist. I have found them really helpful. What I have also found helpful is penciling in my HCC on my calender. I mail out all of my host packets one for the next month in the middle of the current month. I do a HCC 4-5 days later to go over the packet and get them excited. About 7-10 days before the show I do HCC #2 to encourage them to boost attendance and let them decide if they want savory or sweet. I call 1-2 days before the show to get a head count, remind them to do a reminder call and get directions and select a specific recipe. Hope this helps!!!
 
  • Thread starter
  • #6
thanks you guys that really helps
 
I've converted the Host Information Sheet to word for those that would like to be able to edit it
 

Attachments

Frequently Asked Questions

What is the best time to schedule host coaching calls?

The best time to schedule host coaching calls is typically 1-2 weeks before the party date. This allows you to discuss final details, confirm guest lists, and ensure the host feels prepared. Additionally, consider the host's availability; evenings or weekends may work better for those with daytime commitments.

How often should I conduct host coaching calls?

You should aim to have at least two host coaching calls: one to kick off the planning process and another closer to the party date. However, if the host needs more support or if the party is particularly large or complex, additional calls may be beneficial. Regular check-ins via text or email can also supplement these calls.

What key topics should I cover during a host coaching call?

During a host coaching call, cover topics such as party goals, guest list creation, product highlights, and how to engage guests. Discuss the importance of pre-party promotions, such as social media posts or personal invitations, and review any incentives or rewards for the host and guests to encourage participation.

What tips can help make my host coaching calls more effective?

To make your host coaching calls more effective, prepare an agenda to keep the conversation focused. Use open-ended questions to encourage discussion and listen actively to the host's concerns. Personalize your approach based on the host's personality and preferences, and provide them with resources or materials they can use to promote the party.

How can I follow up after a host coaching call?

After a host coaching call, send a follow-up email summarizing key points discussed, including action items and deadlines. Include any resources or links that may help the host prepare. This reinforces the information shared and shows your commitment to their success, making them feel supported throughout the process.

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