Need Help with Pampered Partner's New CD or Update Download?

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Discussion Overview

This thread discusses experiences and questions related to the installation of the new Pampered Partner CD and issues with shipping charges when placing supply orders. Participants share their personal experiences and seek clarification on the best practices for installation and troubleshooting shipping costs.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, inquires about whether to install the new CD or download an update.
  • Another participant shares their experience of installing the new CD and then running updates regularly.
  • Several users express concern about the timing of the installation, particularly regarding the inclusion of discontinued products for August shows.
  • Multiple participants report issues with unexpected shipping charges when placing supply orders after installing the new software.
  • One participant suggests that performing an update after installation may resolve shipping charge discrepancies.
  • Another participant recounts a similar experience where deleting a previous order resolved their shipping issue.
  • One participant mentions they plan to contact headquarters for assistance with the shipping problem.
  • Another participant confirms they also faced high shipping charges and shares their decision to proceed with the order despite the cost.
  • One participant advises contacting headquarters for adjustments if full shipping is charged on the first order of the month.

Areas of Agreement / Disagreement

Views differ regarding the best approach to installing the new CD and the timing of updates. There is also a shared experience of shipping charge issues, but no clear consensus on the resolution methods.

Contextual Notes

Participants are primarily discussing their personal experiences with the Pampered Partner software and related supply ordering processes. The thread reflects a range of individual practices and outcomes.

Who May Find This Useful

This discussion may be useful for Pampered Chef consultants experiencing similar issues with the Pampered Partner software and shipping charges.

I
ihavethetools
Messages
267
I didn't know where to post this.

Do I install the new cd for Pampered Partner that came in our new paperwork samples? Or just download the update from the program?

Kris
 
Install the new cd and then run updates when they send a notice or about once a month.
 
Should we wait until the very end of August or is it ok to install the new one now? Will it still have the products that are being discontinued if we still have August shows?
 
You can go ahead and install it now. You will still have all the August information for shows dated in August.
 
OK so I installed the new PP and then went to place a supply order (my first one for this month) but for some reason it is charging me for full shipping, not the $4 it normally charges. Has anyone else had this problem? If I continue this way, for 200 catalogs, shipping alone was $14 or so.
 
jasonmva said:
OK so I installed the new PP and then went to place a supply order (my first one for this month) but for some reason it is charging me for full shipping, not the $4 it normally charges. Has anyone else had this problem? If I continue this way, for 200 catalogs, shipping alone was $14 or so.
Click to expand...


Did you do an update right after you installed it?? IF not try and do that, sometimes if youdo an update it will change it back to the normal shipping price.
 
jasonmva said:
OK so I installed the new PP and then went to place a supply order (my first one for this month) but for some reason it is charging me for full shipping, not the $4 it normally charges. Has anyone else had this problem? If I continue this way, for 200 catalogs, shipping alone was $14 or so.
Click to expand...


It's done that for me if I entered an order but never sent it. I forgot once that I started an order, and then when I entered the order again, the shipping was the full shipping price. I had to go back and delete the first order, then when I went back to the real order I was sending, the shipping was the $4.00.
Hope that helps!
 
I am going to have to call HO tonight. I went through and deleted anything that had an August date and then tried placing a new order and it still is not giving me the shipping.
 
Your not the only one have that problem Jason..... It charged me a whole HE*( of lot in shipping as well. My Hubby told me jsut order the damn stuff... so I DID, but let us know what you find out from HO
 
If you get charged full shipping and it's your first order of the month, call the HO! They'll do an adjustment for you. It happened to one of the gals on my team and they took care of her.
 

Frequently Asked Questions

What is Pampered Partner?

Pampered Partner is the official software used by Pampered Chef consultants to manage their business, including tracking sales, managing contacts, and organizing events. It helps streamline operations and enhance productivity.

How do I download the latest update for Pampered Partner?

To download the latest update for Pampered Partner, visit the official Pampered Chef website or the Pampered Partner support page. Look for the download link for the latest version and follow the prompts to install the update on your device.

What should I do if I encounter issues while downloading the update?

If you encounter issues while downloading the update, first check your internet connection and ensure that your device meets the system requirements. If problems persist, try clearing your browser cache or using a different browser. You can also reach out to Pampered Chef support for assistance.

How can I access the new features after updating Pampered Partner?

After updating Pampered Partner, you can access new features by launching the application and exploring the updated interface. Check the release notes or the help section within the software for detailed information on new functionalities and how to use them.

Where can I find help or support for Pampered Partner?

You can find help or support for Pampered Partner by visiting the Pampered Chef support page, where you can access FAQs, user guides, and contact information for customer support. Additionally, consider joining consultant forums or groups for peer support and tips.

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